| Frequently Asked Questions Q:What is your return policy? A:Certainly you may return an item which is not as advertised, let me know asap, then we'll discuss the return of the item within 14 days, sometimes the item is worth less than the shipping and I don't want the post office to be the only ones making money, and I will make a 100% refund of the items purchase price.Normally the buyer pays for the return. Q:Do you combine shipping? A:Absolutely! I have to invoice you for a combined shipping discount. There are shipping calculators for you to add your postal code/zip and see for yourself what the cost per item will be, this works for buying multiples of the same items, and it reduces your handling charge per item. If you are buying all different sorts of items I combine the items weights and add the size of the new shipping container, and check in with Canada Post web site for the combined shipping costs and then add that to the invoice. Q:When can I expect my order to arrive? A:* I ship from CANADA within 5 Mon to Fri days of payment clearing - which can take up to 7 days, Note: there is no Saturday Canada Post * Delivery takes 12 Mon to Fri days * I'm unable to estimate an exact delivery time as I cannot control how long your package will take to clear Customs, Storms or Holidays Q:How much is the Shipping and Handling Charge? A:Shipping charge is from CANADA POST I don't make money on the shipping since I'm trying to keep it as low as possible for you. Q:Do you ship internationally? A:Yup! I'm in Canada so I have to ship internationally :) Worldwide with pleasure! Actually it's exciting to ship around the world. Q:What PAYMENT METHODS do you accept? A:PAY PAL ONLY! I'm in Canada so this is the safe sure and fast way to pay for both of us. PAY PAL assures both buyer and seller that everything is on the up and up. Q:TERMS and CONDITIONS A:PLEASE TAKE THIS SERIOUSLY: by bidding on an auction item you are entering a legal and binding contract with me, please read all my information before bidding so you aren't stuck with an item you weren't fully informed about or the shipping charges seemed too high to you. We all make mistakes, but please try to make them somewhere else... Q:INSURANCE A:I include insurance in the Shipping and Handling when ever offered. HOWEVER - there is no insurance against breakage, so you have to choose more expensive postage where I can use loads of pacing materials or cheap and take your chances. You don't get a choice because reimbursement for loss during shipping is between the buyer and the shipping company. Q:DUTIES AND TAXES A:Custom duties, import taxes, state and provincial taxes, etc. at the buyers responsibility. Q:MULTI-PURCHASE DOs and DON'Ts A:PLEASE WAIT until all items have been won within 7 days, Ask for an INVOICE BEFORE PAYING and I will send you a COMBINED Invoice for all your items with the shipping. Then you can pay in a lump sum, otherwise each item gets shipped separately. A Combined order will be shipped in one box, to one address only. Q:WHEN TO CONTACT ME A:Before during and after the transaction if ever you have a question After the transaction if you have any questions Q:FEED BACK - IS IT REALLY IMPORTANT? A:REALLY IMPORTANT to me. All feedback left, repeat customers too, counts for both buyer and seller. If I keep high standards I get a reduced sellers fee. The eBay Feedback system was is designed to provide a simple, honest, accurate record of the buyer's and seller's online experience to ensure safe and satisfactory trade. | 
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