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Shipping & payment
Shipping is free for US customers. And we offer a low cost shipping for international buyers. If you choose to receive a free chart with our ** Special Buy 2 charts and receive a third chart of your choice free** please be sure to email us the name of the chart you would like as your free chart. Purchases may be combined for up to 7 days and must be paid with one payment. This makes tracking your order more accurate. All packages have delivery confirmation. I SHIP 5 DAYS a week, so if you do not get your order in a reasonable amount of time please let me know. USPS is 99% fabulous but every once in a while things do get lost or are late. I will help resolve any and all problems. 100% Customer Satisfaction is always guaranteed with a smile!
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** SALE ** Buy any two counted cross stitch charts and receive a 3rd chart FREE!! Simply win two auctions or buy two items from the store and e-mail us along with your payment, which chart you want as your third free chart and it will be included in your package.

 PLEASE DO NOT BUY the free chart as we will incur ebay and paypal fees.

Email us if you have any questions

NATURALIST- Illustrator SALE 15% Off! As summer approaches we think of time spent outside enjoying nature, gardens and the plants and animals that inhabit them. So we bring you our Naturalist Illustrator sale. Charts based on the works of Archibald Thorburn, John Gould, Pierre-Joseph Redouté, John James Audubon and other artists are on sale this month with 15% Off !!! And yes, this qualifies for buy 2 receive a third chart free. These Charts can be found under the Monthly Specials Naturalist Illustrator Category. Enjoy!  

FREE GIFT WRAP- We are pleased to gift wrap, add ribbon and a hand written note to your purchase. Just email us the specifics.

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