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 O'Smiley's Dolls and Collectibles

O'Smiley's Dolls and Collectibles

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 Welcome to our eBay Store! O'Smiley's is an authorized dealer for Mattel, Horsman, SideShow Collectibles and More! We specialize in Vintage to Modern Collectibles with the adult collector in mind. We carry over 5000+ products between eBay, our website and our local store. Don't see it here? ASK!
Hello!
We look forward to answering your questions & concerns as soon as we return from the NBDC Convention on July 28th. In the meantime, feel free to browse & shop our store but please remember that shipping will be unavailable from JULY 22nd to JULY 27th. ALL Pending shipments will resume promptly Monday, July 28th!.
Thanks so much!
All of us at O'Smiley's Dolls & Collectibles

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TERMS and AGREEMENT

PAYMENT POLICY: PayPal, all Major Credit Cards including Visa, Master Card, Discover, American Express and more, PayPal E-checks, CASH and more. NO PERSONAL CHECKS! Unless arrangements are made in advance… ALL PAYMENTS MUST BE RECEIVED WITHIN 7 DAYS!

INVOICING: Once you are finished shopping, We will send an invoice with any discounts, combined shipping or special notices within 24 hours. If you feel that there is an error on your invoice, please feel free to contact me before payment and not upon delivery. It's important to PAY FOR ALL ITEMS AT ONE TIME! eBay DOESN'T Allow sellers to COMBINE INSURANCE.

PACKAGING & HANDLING: Packaging is “HANDLED WITH CARE” from our place to insure it arrives safely at yours! No Exceptions! I AM A COLLECTOR! We KNOW how important packaging is. We also know that our package is your first impression of us & the item we sold you. You will not be disappointed!

SHIPPING, HANDLING & POSTAGE FEES:  Total shipping charges SHOWN include ACTUAL Postage based on Size, Weight & Destination PLUS a nominal S&H fee that covers necessary expenses to insure your item arrives safely! No ADDITIONAL FEES added after the sale! WE COMBINE SHIPPING! We do use SHIP INSURE for insurance and only use USPS insurance when necessary! YOUR ITEM IS SECURE & ALWAYS INSURED! We realize buyers dislike S&H fees but we also know the minor savings is not worth the disappointment when and item arrives damaged .

DOMESTIC SHIPPING: We ship every 24 hours with the exception of Sundays and National U.S. Holidays! All payments received by 11:59 PM EST will be shipped the NEXT DAY. EXPRESS Shipping will be sent IMMEDIATELY with the exceptions noted above. Basic USPS information is provided below at www.USPS.com! USPS is my PRIMARY Shipper but I also ship UPS, FedEx, DHL and Local Courier. LOCAL Pick-up is always available.

INTERNATIONAL SHIPPING:  We ship PRIORITY WORLDWIDE every 24 hours with the exception of Sundays and National U.S. Holidays! FIRST CLASS shipments will be shipped within 72 hours. Payments received by 11:59 PM EST will be shipped the NEXT DAY. EXPRESS Shipping will be sent IMMEDIATELY with the exceptions noted above. Basic USPS information is provided below  at www.USPS.com! USPS is my PRIMARY Shipper but I also ship UPS, FedEx, DHL and Local Courier. 

·           International Shipping is based on Import/Export Rules & Regulations for each individual country. These “Rules” change constantly so we reserve the RIGHT to refuse Shipping to your country if we find that shipping a particular item is against the regulations. A 100% refund will be given in this instance and you must agree to file a “Transaction Cancellation Agreement”

·           INTERNATIONAL BUYERS SHOULD BE AWARE OF CUSTOMS RULES AND ARE RESPONSIBLE FOR ANY DUTIES/TAXES or BROKERAGE FEW IMPOSED BY THEIR GOVERNMENT or LOCAL POST!

·           FIRST CLASS INTERNATIONAL IS AVAILABLE UPON REQUEST for items with PRICE PLUS POSTAGE equaling $49.99 or less. WE DO NOT RECOMMEND FIRST CLASS!!!

·           NO INTERNATIONAL FIRST CLASS for shipments weighing 4 Lbs or more!

·           FIRST CLASS INTERNATIONAL is “AT YOUR OWN RISK” and “BUYER” must “ACKNOWLEDGE THAT RISK”!!!

·           NO “INSURANCE” AVAILABLE for INTERNATIONAL FIRST CLASS!

·           FIRST CLASS INTERNATIONAL may get “LOST IN TRANSIT” or “RETAINED IN CUSTOMS” for up to 30days!

·           We DO NOT mark packages as “GIFTS”.

·           Declared Value MUST EQUAL Insurance Value! We WILL DECLARE FULL PURCHASE AMOUNT!

·           We DO NOT ship cosmetics or Health & Beauty aids internationally.

 

 ·        NON-PAYMENT: We have a “PAYMENT FRIENDLY PROCESS”. PLEASE make every effort to make the payment within 7 days or contact us prior to the 3rd day to make arrangements. If you change your mind about an item, let us know immediately so that we may relist it immediately. You will be sent a “FRIENDLY REMINDER” on the 6th day. We WILL follow STANDARD PROCEDURE in the event payment or communication is not received.

FEEDBACK: We are a 5 STAR Service Provider! If you do not think we have met all service requirements or your expectations, please send me an email immediately so we can help you directly! We leave Feedback once we know you are 100% satisfied! Feedback is considered "TRANSACTION CLOSURE". When you receive your item(s), please carefully inspect and make sure you are happy. We're not finished working for you until you leave feedback. We'll make everything right for you if the chance is given. Please do not immediately leave negative, negligent feedback or LOW DSR'S if something is wrong.

RETURN POLICY: Our priority is your Satisfaction and Repeat Business. Contact us immediately if there is a problem with your item. If a return is necessary, it must be returned within 14 days of the “Delivery Confirmation Date”. We promise to work with you to get the quickest solution possible with the least frustration. NEW & UNOPENED items that have been opened are NOT REFUNDABLE. If you change your mind and want to return the item, Only the Cost of the Item will be refunded. Postage Paid to ship a FREE SHIPPING ITEM(S) is NOT REFUNDABLE and will be deducted from the Item amount prior to a refund. Postal charges are paid directly to USPS and NEVER refunded. Please understand that sellers are NOT refunded postage so it is unavailable to buyers.

QUESTIONS OR CONCERNS: We're happy to answer all questions and encourage them! Please contact us with ANY questions or concerns you may have! You are welcome to send an email, call or a message through eBay. Please understand it may take a couple days to respond but we make every effort to respond immediately.

BID OR BUY WITH CONFIDENCE...I LIST WITH IT!

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General Interest
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