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  • FAQ

FREQUENTLY ASKED QUESTIONS

What If My Order Arrives Damaged?
First of all, we're sorry that happened. Let us help you in every way we can. Please send me an email and we will work it out together to get you a replacement ASAP!
For any product deemed defective or if you received a product that is different from that advertised, please contact us. You can either send it back for a full refund + return postage or we can send you a replacement.
In any event if you are not happy for any reason with the product you have purchased through us please contact us before leaving feedback so we can resolve it together.

Can I Cancel or Change My Order?
If you need to cancel an order or make any changes to it, please contact us AS SOON AS POSSIBLE. We can't cancel an order once it has shipped, so the sooner you contact us the better our chance of catching the order in time. If we can't make the change or cancellation before the order ships, you may need to return the item, which would fall under our standard return policy.