We stand behind our merchandise. On all the product we sell, we have a "No Worries" return policy. If, within thirty days from when you receive your order, you are in any way unhappy, we will have it picked up at our expense and issue you a full refund. You can learn more in the 100% Satisfaction Guarantee section below.
No Questions, No Hassles, No Extra Fees and No Worries!
Guarantee Details OnlyFactoryDirect offers a Full 100% Money Back Satisfaction Guarantee. If you are not satisfied with your purchase we will gladly have the item picked up, when requested within 30 days from the date received and issue you a Full Refund. No questions asked.
Returned items must be in the original packaging with all accessories included within. Contact OFD for return instructions. Once the item is received at the OFD warehouse, we will inspect the product and a refund will be issued.
If the product has been altered or tampered with by the buyer, OFD reserves the right to refuse a full refund. Please allow up to one week from receipt of your item for your refund to be processed. All refunds will be issued in the same manner payment was received.
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