At Overstock Emporium, we sell shelf pulls and overstock merchandise, found in high end department stores. Shelf pulls are items that were available for sale in these stores but were not sold. Most items have store tags and have original and markdown prices indicated on the tags. Some items can have signs of customer contact due to exposure to a retail environment. Some of these signs can include snags, seam separation, loose threads/beads/embroidery, and dirt or make-up which should come out after being properly laundered. Any defects or wear will be noted in description. If an item has a major flaw and is not noted, we will gladly return the item.
Our items are always GUARANTEED to be AUTHENTIC. We get all of our items directly from major department stores and are authentic. We will not sell any item that is not authentic. We will gladly refund any item that is not verifiably authentic.
After your purchase, you will receive an email with payment instructions. We require payment within 7 days of auction end or Buy It Now. If you are combining item shipping you must pay for all items within 7 days of the first item ending. For your convenience, we accept Paypal. We DO NOT ACCEPT foreign currency or personal checks. We prefer PAYPAL for payment. If you pay with PAYPAL, we reserve the right to not accept payments from accounts that do not have confirmed addresses. We will send you notification if we choose to not accept your payment.
We will return any item within 14 days of receiving your item. Items may arrive with minor dirt, make-up or warehouse markings that should come out when laundered properly. Shoes and clothing can show signs of retail use, such as store display or customers trying on. Again any noticeable flaws or markings will be noted in description. As always feel free to contact us with any issues or problems with your purchase. We will always make sure you are satisfied and have a FIVE STAR experience at OVERSTOCK EMPORIUM.
We usually ship using USPS
All of our orders will have tracking and delivery confirmation. You may select for faster delivery at
Checkout. All orders are shipped within 1 business day of payment being received. You will receive a
shipping confirmation once your order has shipped and your shipping confirmation will include tracking
information for your order.
International Shipping We Prefer
SHIPPING TO CANADA:
We ship to Canada using the best method based on the item being shipped and the customers preference.
Shipping to Canada can take up to 2-4 weeks due to Canadian Customs. If you need to receive your item
sooner please select an Express shipping method.
We prefer shipping international through USPS Priority Mail depending on the item. International
Shipping costs Do Not include duty taxes. You will be charged an additional duty tax upon receipt of your
package based on your countries duty rates. Sorry we will not mark any items as gifts. No Exceptions!!
We ship Worldwide!!
We do not ship to to many countries so see our exclusions in the listing to see if your country is included,
sorry for any inconvienence
At Overstock Emporium, we take customer service very seriously. We work very hard to not only accommodate, you, our customer but we also handle your transaction in a very timely manner. If there is ever an issue with your purchase at Overstock Emporium, do not hesitate to contact us. We will respond to you typically within 24 hours or less, even on weekends!! Please contact us before leaving any negative feedback. We will always resolve any issues to your satisfaction. We always post positive feedback as soon as soon as we receive payment for your purchase. We strive to provide a FIVE STAR customer service rating and will do everything we can to make sure you are satisfied with your purchase.
Our Business Hours are Monday thru Saturday, 9:00am to 9:00pm Pacific Time
Feel free to contact us!!
Thank-you for Shopping at OVERSTOCK EMPORIUM!!!!