Thank you all for your continuing business over the years. It is much appreciated. As you know, we ship quickly. Live items typically go out on the first Monday or Tuesday after receipt of payment. This means you can expect delivery, in most instances, on the following Wednesday or Thursday. When your shipment is made, eBay will send you an email with shipping information that includes the delivery confirmation data for each item you have purchased. This will allow you to track your purchases.
We sometimes must substitute a plant or pair of leaves. We will attempt to contact the buyer via telephone to discuss a possible substitution. If we are unable to contact you prior to packing and shipping, we will ship substitute leaves or plant of comparable size and coloration.
THE PLANT YOU RECEIVE MAY OR MAY NOT BE IN BLOOM
Non-plant items - pots, soils, etc., usually ship on the same day or the day after receiving payment. We ask for prompt payment so that we can continue to get your purchases to you as quickly as possible.
Yes, we combine purchases when it makes sense to do so. Like kind and size plants usually work: Plants and pots do not. eBay’s software cannot combine everything we sell, so when you are finished with your buying, tell us and we will figure out your shipping and invoice you accordingly. Significant overage of shipping fees are refunded via PayPal when plants are packed, weighed and shipped.
We ship finished plants in 2 1/4” and 4” pots for African violets and use 4” and 6” pots for other type plants. All plants are well rooted and shipped in premium potting mix. We do not ship plants in bathroom cups nor ship so called “starter plants.” We do sell leaf pairs of African violets so you can grow your own “starter plants.”
We do make every attempt to ship items that we would enjoy receiving ourselves. Sometimes we goof or the post office or weatherman does not treat a box nicely. When that happens, please contact us immediately and we will make it right for you. We want you to be totally pleased with your purchases. We sometimes must substitute a plant or pair of leaves. We will attempt to contact the buyer via telephone to discuss a possible substitution. If we are unable to contact you prior to packing and shipping, we will ship a substitute leaves or plant of comparable size and coloration
Your purchases help send our Grandchildren to school and college. We all thank you for your continued faith in our plants and products
Thanks again for your continued business