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| Your satisfaction is very important to us. If you are not happy with any part of your order, you may return or exchange the unused product(s) within 30 days of receiving the order. If the reason for the return is a defective or incorrect product, contact us, and we will e-mail you a pre-paid return label. A full refund will be issued.
All returned products must be in a new, unused condition (no pet hair, odors, signs of wear, etc.) with all tags in place. Once we receive a return, a full refund (excluding shipping charges) will be issued back to the purchasing Pay Pal account.
Please include the reason for exchange, eBay buyer id and full name and note you prefer a refund or an exchange. |
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