We are more than happy to answer your questions regarding our products as best we can, but we do not guarantee compatibility with your skin tone and/or preference. It is almost impossible to perfectly capture the color of a product in a picture, so please keep this in mind while shopping. We will do our very best to describe our products for you. As a general rule, we ship and answer emails 4 days a week, so please calculate that into your ETA when waiting for product or emails. Your satisfation is our #1 priority, and we hope you shop with us again and again!