Return Policy

All our items at Panik’s Toy Box are guaranteed new and excellent condition except where stated. Our number one goal is to establish a reputation of trust and superior service based on reasonably priced quality goods; rapid responses to inquiries; and speedy shipping and delivery. We will gladly accept any returns due to defective merchandise within 10 days of purchase. In the unlikely event an item is defective, we will gladly replace it. Items returned must be in original condition accompanied with all original packaging. Please email us for approval before returning any merchandise.   

All of our items are inspected before delivery and packaged to minimize the risks of breakage. Unfortunately, we cannot assume responsibility for items lost or damaged during shipment. Insurance is recommended for all fragile, delicate or high value items. We try to avoid errors, but if you should happen to receive the wrong item, our apologies! We won’t rest until your order is corrected and you are satisfied.

While we try to describe each item to the best of our abilities, we do NOT accept returns for items for any reason other than if the item is defective.   We strongly encourage you to email any questions or concerns before purchasing.  A 30% restocking fee will apply to refunds to offset fees including eBay listing and final value fees; Paypal transaction fees and other associated costs.  We do not refund shipping except for problems caused by our error.  

Thanks for visiting us! We look forward to assisting you!