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| Q:Do you offer expedited or next day shipping? |
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| A:We ship all items through the USPS or UPS. FedEx delivery is available upon request. If you need your item expedited or next day please contact us for details and prices. |
| Q:Do you accept credit cards? |
|
| A:Absolutely. |
| Q:What are your hours? |
|
| A:We ship items Monday-Saturday. We offer customer service Monday-Friday. All questions will be answered within 24 hours. |
| Q:What is your contact information? |
|
| A:303-800-0890
parkersbestmart@gmail.com |
| Q:Do you offer insurance? |
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| A:Insurance is offered on all items. Insurance is purchased through a 3rd party provider and it will not show on the address label. |
| Q:What countries don't you ship to? |
|
| A:Brazil, Italy, Malaysia & Eastern Europe. |
| Q:Will you change the value of the item for customs? |
|
| A:We can not by law change the value of the item for customs. |
| Q:I live in your area can I pick up my items? |
|
| A:You must contact us first to ensure your item can be picked up and has not already shipped. |
| Q:Do you offer exchanges or merchandise credit? |
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| A:We offer exchanges and merchandise credit on all of our used and refurbished items. |
| Q:I bought a DVD and opened it and would like to return it? |
|
| A:All opened DVD, HD-DVD and Blu-ray may be exchanged for the same title if you have opened the item. |
| Q:What is your return policy? |
|
| A:All items have a full money back guarantee unless stated otherwise in an items ad. The item must be returned in its original condition. If it is a sealed item it must be unopened when returned. Items must be returned within 7 business days or you must contact me to let me know you are returning an item. I will refund your full purchase price. |
| Q:Do you combine shipping? |
|
| A:I combine shipping. I offer discounts when you buy 2 items. And, the more you buy the bigger the discount. |
| Q:When can I expect my order to arrive? |
|
| A:All items ship within 24 hours of payment clearing. If there is a delay in shipping the item you will receive an email within 24 hours with options for an immediate resolution. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Varies based upon the item and how many are won. |
| Q:Do you ship internationally? |
|
| A:I will ship internationally. If you are outside the US or Canada please contact me for shipping charges. |
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