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Penco.Art

Hello and welcome to my Ebay shop.

About us

We have been High Street retailers for over 25 years and have built up a vast range of art and craft materials, gifts and balloons, selling brands such as Daler-Rowney, Papermania, Qualatex, Anagram, Pilot (pens), Expression Factory (party ware), C & S Collectables (Betty Boop), Anita's, Bobo, Oaktree, Club Green, 3M, CTi, DMC, Loxley, Pebeo, Das, Sizzix, Xcut, Payper Box, Creative Party, Craft Planet, Derwent and many more besides.

So far, only a very small percentage of our range is represented on Ebay, but we are adding more as each day goes by, so if you can't see what you want from our listings, please ask.

Feedback

If you have any reason to consider leaving either neutral, or negative feedback then please speak to us first, as we will always strive to resolve any problems you may have with either our products or our service.

We always respond automatically and instantly to positive feedback, by leaving positive feedback for you. If you do not leave feedback for us, there will be no return feedback from us and you will lose out on growing your feedback score.

Postage charges

Firstly if you are a UK, or EU buyer and are about to leave your detailed seller ratings, please first consider that we are bound by law to include 20% VAT* to the Royal mail price , so what will cost you and I £1.00 over the post office counter, must be charged at £1.20

*If YOU post an item, you do not pay VAT, if WE send it, we must reluctantly charge it.

ALL of the following additional signed for postage charges apply only to combined orders where NONE of our listed items show an existing signed for service.

UK CUSTOMERS. For multiple item orders, we always combine postage costs to save you money, but to protect both you the buyer and ourselves against potential losses, we are likely to include recorded postage charges of £1.32 (including vat) for orders over a certain value. This is our actual cost and not a penny more.    

Carrier service for customers in the U.K.

We can offer good value on packages to most MAINLAND addresses, with the exception of some remote postcodes. For example, a secure signed for service weighing up to 10 kilos will cost up to £7.37 including VAT.

If it cannot go ALL the way by road, it is not mainland in the eyes of our carriers and most other carriers with the exception of Royal Mail.

                                                                                                                                                         

OVERSEAS CUSTOMERS 

Please do not order until you are sure you will be happy with the postage costs, we will be happy to quote the cost for you

The following additional signed for postage charges apply only to combined orders where NONE of our listed items show an existing signed for service.

For combined orders over GB pounds 10.00, we make an additional charge for either International signed for, or Airsure postage costs.  This is to protect both you the buyer and ourselves against potential losses.  The costs are £6.75 (EU including tax), or £5.67 (no tax) for the rest of the world.  NO EXCEPTIONS.

Interlink Express (DPD) Carrier service for customers in Europe

We can offer exceptional value on heavy packages.  For example, a secure signed for service to France, or Germany, on a parcel weighing up to a massive 30 kilos is just £19.60 including tax.

EU parcels weighing 2 Kilos and over are always sent by carrier.

 

 

 

 

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