When you purchase a watch from Perfect Timing, you can be assured of quality and functionality. Prior to shipment, our watches go through a multi–step testing process in order to ensure you that your watch will perform to your expectations, which include the following steps:

Upon receiving all watches from our vendors, we personally inspect the watches by:

• Checking for flaws in the watch band, casing and crystal utilizing a 10x jeweler’s loupe
• Checking all gems settings with a 10x jeweler’s loupe (if applicable)
• Setting the time and date
• Running the watch for 24 hours to check for time loss/gain and functionality*
• Check to make sure that all paperwork matches our descriptions
• Recording the serial number
• Pulling the crown in order to stop the watch and preserve battery life (on all battery operated watches)

When you win/order & pay for your watch, we personally inspect the watches a second time by:

• Checking for flaws in the watch band, casing and crystal utilizing a 10x jeweler’s loupe
• Checking all gem settings with a 10x jeweler’s loupe (if applicable)
• Setting the time and date for your time zone
• Running the watch for 24 hours to check for time loss/gain and functionality*
• Checking to make sure that all paperwork matches our descriptions
• Recording your name to match the serial number of the watch you have purchased
• Pushing the crown in so that your watch will be running and ready to go the moment you remove it from the packaging

All watches will include a checklist indicating that the above process has been completed satisfactorily. In the event that the watch fails any of the steps after you have purchased it, we will inform you and offer you the choice to refund your money or offer you a choice of either a replacement or substitute.

*Please note: All mechanical and automatic watches, due to their nature, tend to either lose or gain time at a greater rate than electric/quartz watches, so there is a greater allowance for accuracy in a 24 hour period.