FAQs
Question. How do I checkout for my order?
Answer. We ask that you please use MarketplaceAdvisor to checkout. Do we require you to do so? No. However, we specialize in extraordinary customer service and what enables us to do this, with a growing average of over 1,000 shipments per month, is the order management system we built through MarketplaceAdvisor. This system automatically combines your orders and gives you multiple ways to pay for your items including M/C, Visa, Discover, and PayPal. In addition, it allows you to use discount and promotional codes during the checkout.
Question. How often do you ship and when can I expect my item?
Answer. We ship five days a week and sometimes on Saturdays when volumes are high. Typically, your item ships within 24 hours of payment and is guaranteed to ship within 48 hours. We send out most all packages via USPS Priority Mail so your item will arrive in 2-3 days after the package leaves Period Paper.
Question. How many items can be included for the single shipping charge of $5.85?
Answer. We will ship every item you purchase within a seven day purchase for $5.85 regardless of the total number. The key to receiving this pricing is to pay for all your purchases at once. If you think you might want to find other items and need some time, just let us know and we'll hold your shipment for you. We’re always happy to support our customers.
Question. Why should I join your mailing list?
Answer. We want to get to know our customers and we would like for them to know us better as well — it’s a major reason why we’re in this business. The mail list serves as a way for us to know that you want to hear from us. It let’s us know that you may wish to be a customer in future if not already. Because relationships are so important to us, we will make very special offers to our mail list subscribers including exclusive offers. We will let you know in advance of upcoming new releases, promotions, free items, contests, and news about our business and the marketplace in general. We will keep on file any special requests you have and notify you prior to making them available to world community.
The newest way to receive information is to choose Period Paper in your Favorite Sellers area and subscribe to one or more of our newsletters. We promise to keep you informed but also respect your time.
Question. Does Period Paper purchase collections of collectible paper ephemera?
Answer. Yes. Currently, our inventory is approaching 150,000 pieces and therefore we are a little more selective than in the past. However, if you would like for us to take a look at your item, please email us when it has been listed on eBay. |