1. Process Introduction

• LOCAL PICKUP IS ENCOURAGED!! ANY OF OUR ITEMS CAN BE LOCALLY PICKED UP FROM OUR NEW JERSEY WAREHOUSE!
• A five dollar ($5) PER ITEM pickup fee is applied to all pickup items.
• This fee is for processing, and still provides great value and savings.
• We ask that products be picked up within one business week of winning an auction.
• If you are unable to pick up your product with in this window please contact us.
• We prefer cash for local pickups, Paypal is also an option.
• We cannot process debit or credit cards at this time, although we are working to implement this capability.
• All items must be won/bought online before arriving.
• Please inform our loading dock attendants you are there for a Local Pickup.
  
• No appointment is necessary, although we appreciate an email a day before so we may prep your order, this is especially important for customers traveling a long distance. Please note in your message if you are coming from out of state, or driving a long distance.
• Due to insurance and company security regulations, no one is allowed through the warehouse
• We handle support requests through the "Ask the seller a question" form.
• PLEASE understand when picking an item up there is a wait time while we gather your order. The wait time depends on how many items are in your order and the size of the specific product(s). There may also be a line at our facility, as our services are popular.
• Our friendly staff will place all your orders in your vehicle for you.

2. What do I need to bring?

• All customers are REQUIRED to bring paper work.
• Paperwork refers to a print out of your order information and/or the eBay listing page, email confirmation, as well as your Paypal receipt if applicable. The more paper work you bring, the faster we can process your order. The most important information is be the eBay item number.
• If applicable, exact change if you choose to pay by cash(preffered)
• Exact change for the five ($5) dollar per item pickup fee.
• Photo ID if your picking up your item for another person.

3. What should I do before I leave for your facility?

• Please make room in your trunk or back seat for your product if it is large in size.

4. Operating hours

• Monday through Friday 9:00AM to 4:00PM
• We do not have evening or weekend hours.
• We are closed most major Holiday's

5. Driving Directions

6. Helpful hints

• While driving on Divison Street, look for a sign on a fence as well as above our loading docks which read "The NEW home of PlanetOverstock"
  
• We are "behind" the Boonton Walmart..
• Our warehouse and office complex features a light green exterior paint.

7. Maps & Pictures

8. Check list

1. Read the above information
2. Prepped paper work
3. Prepped exact change for item and pickup fee, if applicable
4. Read and understand pickup times