 |
| Q:How are warranty/repair issues handled from products purchased from Polk? |
|
| A:The Customer can contact Polk Audio Customer Service between the hours of 9 am to 5:30 pm Eastern Time Monday through Friday at 1-800-377-7655. They will be instructed on how to proceed with the repair or exchange. |
| Q:How will my order be shipped out (UPS, FEDEX, etc)? |
|
| A:We primarily ship products using FedEx.
Larger will ship via Conway or some other freight company |
| Q:Why should I buy from Polk Direct E-bay store? |
|
| A:Direct, honest, and to the point answers to your questions. We stand behind the sale. |
| Q:What is Sales tax & shipping? |
|
| A:All items purchased from eBay must be charged sales tax and shipping. This is due to the fact that we have presence in every state and the items are a refurbished and are sold at a much lower selling price |
| Q:If I win an auction how long do I have to pay for it? |
|
| A:Payments are due within 7 days of winning an auction. |
| Q:Why don’t you ship internationally? |
|
| A:We value all customers and their interest in our brand, but we only shhip to the contiguous 48 United States. At this time, we only take Pay Pal as method of payment or any major credit card by calling customer service. |
| Q:Do you ship to P.O Boxes? |
|
| A:Sorry , we only ship to physical addresses. |
) 
