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  • Warranty Informatio​n

Warranty Information

Factory Refurbished Products

  • 2-Year Limited Warranty on Home Audio Speakers
  • 1-Year Limited Warranty on Powered Speakers and Powered Subwoofers
  • 1-Year Limited Warranty on Outdoor Speakers
  • 6-Month Limited Warranty on Electronics (I-Sonic, SurroundBar 360, SurroundBar SDA Instant Home Theater & OneStep, miDock Products, XRt12 Reference XM Tuner, SR-H1000 Sirius Tuner)
  • 6-Month Limited Warranty on all other Car Audio Speakers

Factory refurbished products are returned (or open box returned) product that have been refurbished and certified by Polk Audio to match Polk’s performance, functionality, and reliability standards of new product. Refurbished products may have minor cosmetics blemishes and/or imperfections. The manual and accessories are included with most of our refurbished items. Cosmetic blemishes and imperfections are not covered by the warranty.

Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party.

Polk Audio, Inc., warrants, to the original retail purchaser only, that the HOME LOUDSPEAKER(S), and PASSIVE CROSSOVER COMPONENT(S) on this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of two (2) years from the date of original retail purchase from Polk Audio.

Furthermore, Polk Audio, Inc., warrants, to the original retail purchaser only, that any CAR SPEAKER(S), CAR PASSIVE CROSSOVER COMPONENT(S), AMPLIFIER OR OTHER ELECTRONIC COMPONENT on this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of one-hundred and eighty (180) days from the date of original retail purchase from Polk Audio.

New Products

  • 5-Year Limited Warranty on Home Audio Speakers
  • 3-Year Limited Warranty on Powered Speakers and Powered Subwoofers
  • 2-Year Limited Warranty on Outdoor Speakers
  • 1-Year Limited Warranty on Electronics (I-Sonic, SurroundBar 360, SurroundBar SDA Instant Home Theater, miDock Products, XRt12 Reference XM Tuner, SR-H1000 Sirius Tuner)
  • 1-Year Limited Warranty on all other Car Audio Speakers

Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party.

  • NEW Polk Audio home loudspeakers have a 5-year parts and labor warranty.
  • The amplifiers used in our "powered speakers" and "powered subwoofers" have a 3-year warranty.
  • All outdoor speakers, such as Atrium Series, have a 2-year warranty. Signature Series (SR), MM (Mobile Monitor) Series speakers and db Series mobile speakers have a limited 1-year warranty.
  • Polk/MOMO Series mobile speakers are warranted for 3 years; Polk/MOMO and PA Series mobile amplifiers are warranted for 1 year.
  • The XRt12 Reference XM Tuner, SR-H1000 Sirius Tuner, I-Sonic Entertainment System, I-Sonic Entertainment System 2, SurroundBar 360 DVD Home Theater, Surround Bar SDA Instant Home Theater (& Surround Bar OneStep) and miDock products have a limited 1-year warranty.

Note: The warranty is VOID if the serial number of the speaker has been removed or defaced. For the precise and legal terms of the warranty on a given product, refer to the owner's manual. An Acrobat Reader file of the owner's manual can be found on each product's web page. If you have any questions about your warranty coverage, or you think you need service, call Polk Customer Service at 1-800-377-7655. We're here to help you get the most from your 'new' audio equipment