We ship to the 48 states and Canada. All other states and countries IE: Puerto Rico, Hawaii and Alaska must call or email for a shipping Quote. All large items require a phone number to ship. Pools and custom order items take between 10 and 15 working days to ship if not in stock. There is a 20% restocking fee on all items return non-defective. All International customers please contact Customer Service for shipping rates at 631-846-9960 CANADA CUSTOMERS BE ADVISED YOU ARE RESPONSIBLE FOR PAYING ALL TAXES, DUTY AND BROKER FEES. FIND OUT FEES BEFORE YOU BUY! CUSTOMS HAS THE AUTHORITY TO HOLD ANY PACKAGE AS LONG AS THEY WANT. Contact us with any questions: (631) 846-9960 info@poolandspadiscount.com