For information on
eBay's Global Shipping Program, please click on the following link:
Help for Buyers
Import Taxes/Duties/Customs Fees
Buyer is responsible for paying for any fees associated with the item once it
reaches your country. Unfortunately we
cannot give you a quote of the charges because it varies from country to country.
Buyers can view the shipping charges for our items on each of our listings.
There is a "Shipping and Payments" tab below our Picture Gallery and above
the Compatibility and Item Specifics section.
Choose the country where you are located and click the "Get Rates" button. This will give you an
estimated cost of what you will be charged for shipping. For a more exact
shipping charge or to ask us about shipping discounts of multiple items, please
Declared / Insured Value
On any customs forms, we declare the full purchase price of the value of
the goods. We do not under declare values or mark goods as a "gift".
Expected Delivery Dates & Shipping Times
The estimated delivery date is stated in the "Shipping and Payments" section of
our listings. Please keep in mind that this date is estimated, and may vary
depending on your location. We also warn you that this Estimated Delivery Date
is calculated by eBay and we have no control over what dates are displayed.
We guarantee that your order, once submitted with a
cleared payment, will ship within 1 business day. However, once it has
left our warehouse, delivery time is dependent on the carrier and shipping
option you choose.
Tracking Your Package
Track your item using the tracking number emailed to you when your item
has shipped. Please be sure that our emails to you do not get automatically sent
to your Spam folder. However, if this happens you can still see the tracking number
by logging into your My eBay page.
1-10 business days after ship date - Use the tracking numbers we provided
you to see the location of your items. We are unable to give you any more
information about the location of your package at this time. USPS requires that you
give them 10 business days to deliver the package.
11+ business days after ship date - If you have not received your item, please
message us. We will contact USPS on your behalf to open up a case and have
them put a trace on your package. We will keep you updated throughout the
process and share any information that we receive.
30+ days after ship date - If you still have not received your
items and USPS has not been able to trace your package, we will send you a form
to fill out. After you fill it out and scan/email to us, we can provide
you with a full refund.
NOTE: No claims can be started with the
carrier unless 30 days has passed. This policy is set by the carrier and
we have no way to override it.