Shipping Stinks!
~ SHIPPING ~
Let me start by saying~ I take great pride in my work and I take
my ebay job very seriously. Look at my feedback and
you will see just how serious
I am.I really love what I do. I try to get
orders out within 1 day of payment.
But sometimes...LIFE happens.
This is the part where I get real...
I AM HUMAN.
Please don't expect things from me that you wouldn't expect from your local department store. I work A LOT, but not 24 hours a day. If you pay for your order at 10 o'clock at night, please don't expect me to ship it the next day. Think of this as being a 9-5 type business. I think that's pretty reasonable. I'm saying this because, without going into detail, I get some crazy demanding requests from people that I just can't fullfill. Like shipping things the same day they pay ~It's Tuesday
and they forgot little Susie's birthday party is Friday.
They want 4 custom items (meaning made especially for them)
"RIGHT AWAY-SEND TODAY!"
I Just can't do it. I AM HUMAN.
I don't think I'm being unreasonable. Do you?
My shipping leaves my house every morning with my husband
when he goes to work. If you need something fast,
I will get it to you immediately, of course...
But be reasonable..I am human.
I have 3 small children and they are my number one priority. They are the reason why I have an ebay store. It's extra income for my family so my children 'never have to be without'. Having said that...My children get sick just like everyone else's which means I have to give them extra love and attention, which means ebay has to wait. If you have paid for your order, and I'm going to be late shipping (more than 2 days) I will always email you to inform you of the status of your items. In this case, I'll usually ship it 2-day priority at my expense. I must sound really cranky...lol. BUT ~I had one customer tell me that I need to be more professional and make my husband take care of my children so I can take care of my ebay customers.
Maybe I just needed to vent. Thanks for listening! Remember...I AM HUMAN
~JEWELRY ~
Most of my jewelry is already made
so it can be shipped immediately.
Custom orders ~ Please allow 1-2 days,
depending on size of order, for shipping.
Let's talk about my 'favorite' place...
THE POST OFFICE
I use paypal to purchase my postage. They provide a DELIVERY CONFIRMATION number. It is just that. A CONFIRMATION that your package was DELIVERED. Please to not confuse that with a TRACKING NUMBER. They are 2 different things. Also be aware that the mail carriers are not required to scan the packaged when they deliver them. Does this make sense? Um...no. But that's what the post office said when I phoned them. We take our packages INTO the post and drop them off. I feel more comfortable sending them that way. I really don't trust regular mail boxes. After this..I AM NO LONGER RESPONSIBLE FOR YOUR PACKAGE! It is now up to the post office to deliver your goodies! Please ~Don't ask me how long it will take. I have no idea. I don't work for the post office. I don't even know if THEY know how long it'll take. USUALLY, it takes 3 or 4 days when the post office is doing their job...lol. But, I've had packages take 5 weeks within the US. If you want, you can request, and pay for,a tracking number or insurance. But honestly...that won't make your package arrive faster-or even guarentee it'll not get lost. I sent something 2 day priority that took 17 days to reach it's destination. With the post office...you just never know. Please know there is NOTHING I can do once your package leaves my hands. I understand your frustration. I'm constantly waiting for my supplies to arrive. I get very upset when things get here late. But there's nothing I can do.
I'm at the mercy of the great post office.
Click on the Belly!
PROUD MEMBER (and MOD)
Of TheGallery Design group
TheGallery, bcmm, cbd, cbc, cbdc, tbq, ubdb, bbem, owbs, bbmb, altb, dnc, dbcb, dbcr, ebe, ubdb, bdss
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