 |
| Q:What is your payment policy? |
|
| A:Payment must be completed within five business days of winning the auction. Payment is accepted via credit card (Visa, MasterCard, Discover), PayPal (confirmed addresses only), money order, and wire transfer. Payment via check is subject to a 10 business day holding period after the check is received. Please contact us if you need more information. |
| Q:What is your return policy? |
|
| A:Returns accepted within 30 days of payment. Fees apply depending on the model, manufacturer, and condition of the unit. Please see terms for details - http://www.primasupply.com/terms.php. |
| Q:Do you combine shipping? |
|
| A:Auctions with a fixed shipping fee cannot be combined. Auctions with a calculated shipping fee can be combined depending on the size and destination of the items. If you would like more information about combined shipping, please contact us. |
| Q:Do you ship internationally? |
|
| A:We ship domestically to the 48 contiguous United States. Shipping services to Alaska, Hawaii, US Territories, and Canada are available, however the shipping rates are different - please contact us for details. At this time we do not ship to any location outside the United States and Canada. |
| Q:How soon can I expect to receive my purchase? |
|
| A:We are committed to shipping orders as quickly as possible. Most orders ship within one business day of payment. If there is a delay in product availability we will notify you promptly. Please contact us if you require urgent shipment or special delivery requirements. |
) 
