Warranty &
Return Policy
PrintersPlusMore stands behind
the quality and condition of all merchandise sold. Every product we sell
is covered by our 90 Day Hassle Free Warranty & Return Policy which covers any
manufacturing defect, and products that are dead on arrival.
If for any reason you are dissatisfied with your purchase, you can return the unwanted
product within 30 days from the original invoice date for an exchange or refund. Product returns
are subject
to an industry standard 15% restocking fee for non-defective items. Shipping
charges are non-refundable.
Defective items are covered under our 90 Day Hassle Free Warranty and will be
immediately exchanged. After our 90 day warranty period,
certain items are eligible for service or warranty exchange directly through the
original equipment manufacturer if the item is still within the manufacturers
covered time period. Warranty periods vary depending upon each item's
manufacturer and the original date of sale.
Please contact the original equipment manufacturer for warranty information and
to see if your item is covered after your 90 day PrintersPlusMore warranty has
expired.
Return Process
PrintersPlusMore cannot accept any product return without first obtaining a Return
Merchandise Authorization (RMA) number.
Please Contact
Us to request an RMA number. Return shipping cost of any item deemed defective or dead
on arrival will be paid by PrintersPlusMore. Only ground shipping is
covered by this policy, expedited shipping is available at an additional fee.
Once you have
obtained your RMA number, please write this number clearly on the outside of the box and
return the item to us.
Return
Address:
PrintersPlusMore
ATTN: RMA
Department
9715A Burnet Road
Ste. 125
Austin, TX 78758
WE TAKE PRIDE IN OUR 5 STAR SERVICE!
We will always do anything we can to make this a POSITIVE shopping experience, and we take pride in providing five star
customer service! Our friendly customer service team is
available by Phone, and E-Mail Monday-Friday 8:30 AM - 4:00 PM CST.
|
) 
