FAQs
Where is my tracking number?
ProGolfSouth provides email communication along every step of the sales
process, including buying, checkout, shipping, delivery, and feedback.
Please update any email filters you may have in place. Please contact us at any time for any
information on the status of your purchase.
Do you combine shipping?
Yes, we do combine shipping. Any items purchased within 7 days of the
initial purchase will be combined onto 1 invoice, and the shipping
totals will be significantly reduced. Please see shipping
add ons for the reduced rates on additional purchases. Most
shipping for additional items is reduced by 50% or more.
When will my item arrive?
We ship within 2 business days of receipt of
payment.
Domestic shipments may take up to 5 days to arrive. International USPS
first class shipments may take up to 4 weeks to arrive depending upon
each country's customs process. Please see the shipping
charts, or contact us
for expedited shipping.
Why don't you respond to my email
question?
ProGolfSouth provides email communication along every step of the sales
process, from auction to feedback. If you have not received an email
from us, please check your email filters and blockers. Please phone us for any emails you
might have missed.
Do you ship internationally?
Yes, we do. Please see the shipping
charts
for rates. All international items will ship within 3 business days.
Please be aware that USPS First Class International shipments can take
up to 4 weeks to arrive, depending on your country's customs process.
Why does it say regular in the title,
but stiff in the description?
While handling thousands of items each day, we occasionally make a
listing error. If you see a listing error, please contact us before you
bid to ensure the item is what you want. We certainly
appreciate the chance to fix the error, and ensure the item is right
for you.
Can I pick up my item at Golf Augusta?
Yes, you can pick up your item at our Pinehurst store. The shipping and
handling charge for local pickup is 25% of the invoiced shipping and
handling.
About Us
Fastest Growing Golf Retailer
ProGolfSouth is one of the fastest growing golf retailers in the
country. Thanks to our loyal customers, we are able to bring more of
the best golf product to market at the lowest prices.
We Know Golf
ProGolfSouth is staffed by PGA professionals, certified club makers,
and avid
golfers. With this level of expertise, we can answer all of your
questions, and find the right product for your game.
We Know eBay
ProGolfSouth brings over 12 years of online golf sales experience to
the table to ensure a convenient and smooth buying
experience.
Golf Augusta of Pinehurst, NC
Come visit us at Golf Augusta in Pinehurst, North Carolina. We
are
owned and operated by a PGA professional, and we have been serving the
Sandhills since 1996. We always like to meet our online customers as
they come to Pinehurst to play some of the best golf courses in the
world. Just like our online presence, our brick and mortar store is
growing extremely fast, and you just might find something not yet
available online.
Shop With Confidence
You can shop with confidence when you shop with ProGolfSouth.
We
are a member of the Better Business Bureau of North
Carolina. We know that our customers are looking for a safe, secure,
and convenient shopping experience, and we work hard every day to
accomplish just that.
Contact Us
Hours: M-F 9:00am - 5:00pm EST
Phone: 910-725-1145
General email: auctions@frgusa.com
Postal Address: First Rate Golf USA
Returns : RMA #
940 South Bennett St
Southern Pines, NC 28387
Thanks for shopping with
ProGolfSouth! | 
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