Shipping and Payments
Free Shipping Qualifications
Items marked for Free Shipping include only the 48 continental United States. Additional shipping charges will apply for items shipped to Alaska, Hawaii, Puerto Rico, US Territories, or other countries.
To make your purchase as simple and easy as possible, please refer to the store policies listed below.
After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:
Check-Out Now! Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.
Check-Out Later If you do not choose to Check-Out now, you will be notified by eBay via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of an auction closing. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.
You may also continue purchasing additional items from our auctions or eBay store. You have [ 7 ] days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!
We accept the following forms of payment:
For shipments to addresses in the State of Georgia, we are required by State law to collect 8% Sales Tax.
Orders received before 4:00PM Eastern Standard Time (EST) Monday - Friday will be processed the same day. Orders received after 4:00PM Eastern Standard Time (EST) will be process the next business day. Orders received after 4:00PM Eastern Standard Time (EST) on Friday will be processed on the following Monday.
When available, choose from standard, express or super express delivery for your order. Some items are not eligible for 1-Day, 2-Day, Next Day Air, 2nd Day Air, or 3rd Day Select delivery and some specialty items may require additional delivery time.
Typical delivery estimates:
Super Express delivery: 2 business days
4 business days
10 business days
Signature Required Policy:
For your protection, our carriers are required to obtain a signature upon delivery for orders valued at $250.00 or more to businesses and private residences. The value is $100 for orders delivered to apartment complexes. If you will not be available to sign for your shipment, you may opt out the signature requirement by: downloading and signing the following form and remitting it to Pro Therapy Supplies via fax, or scan and e-mail. By signing the "Opt Out of Signature Form", you agree to remove Pro Therapy Supplies from all liabilities pertaining to the loss of goods and damages to product.
We would like to suggest shipping the item to a business location or you can also:
1. Sign the carrier's delivery notice after the first delivery attempt. You can sign a release authorization and select your preferred delivery location. Please note the carrier will generally make 3 delivery attempts before you package is returned to Pro therapy Supplies.
2. After the first delivery attempt, you may be able to pick up your package at the carriers local office. Please call the number on the form, and let the carrier know you would like your shipment held for pickup. (Please note: In the instance your package is returned to Pro Therapy Supplies, you will be required to pay shipping costs to have the order re-shipped to you.)
Other Shipping Charge Details:
Pro Therapy Supplies will not be responsible for "Lift Gate", "Inside Delivery Charges", or any other charges associated with special handling. All of the aforementioned charges are the sole responsibility of the customer. Shipping is only quoted as a "Curbside Delivery" unless otherwise stated.
Express delivery methods may not be offered if the item is shipped directly from the manufacturer, or if product regulations prevent air shipment. The cost of Express delivery methods includes standard shipping charges plus the cost of expediting the shipping process to ensure timely shipping. Remember that mail carriers do not deliver on Sundays or major holidays, and that packages shipping from our manufacturers may take a few extra days to arrive. UPS does not deliver on Saturdays. Return shipping costs for items shipped directly from the manufacturer may vary.