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Professional Cycling Discount

Professional Cycling Discount

Your source for professional cycling components at discount prices with professional service.

 

Specializing in NEW professional level road cycling components from high quality manufacturers. I strive to exceed each customer’s expectations by providing prompt shipping & communication with professionalism & integrity.

 

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 Policies
Customer Satisfaction Policy
Returns
Payment
Shipping
Feedback Policy
Customer Service

 

Customer Satisfaction Policy

 

  • My business philosophy is quite simple: make sure every single customer is 100% happy with every single purchase, and we'll enjoy doing business together for years to come. I am proud of my customer feedback ratings and I strive for it to be excellent with each customer.

 

 

Returns

 

  • I am happy to accept returns for an exchange, a store credit, or a refund if you are not completely satisfied.

 

  • If there was an error on my part, I will also refund your shipping charges and reimburse you for return postage (just let me know the cost).

 

  • All purchases include a receipt and Return/Exchange form included in the package. Please be sure to complete the Return form completely along with a copy of your invoice inside the return package to insure proper credit and processing. Please DO NOT return installed or used merchandise without prior approval. No credit will be given for used merchandise returns.
Payment


  • Most buyers pay with PayPal (www.paypal.com), eBay's payment service, allowing you to pay securely with credit cards or an electronic check (eBay sellers never see your credit card number, and you don't get charged a transaction fee).

 

  • I appreciate payment within 3 days of purchase, but I am flexible and understand that this is not possible in some instances. Please email me and let me know if you are unable to meet the deadline. But, if I do not hear from you within 7 days of purchase I will file the transaction with eBay as a non-paying bidder.

 

  • Now accepting credit card payments directly on most items from buyers with US Addresses ONLY. Please see individual items for details. You may provide me with you credit card details via phone, fax, or email after all items are chosen. Information provided in follow-up email.
PayPal
Shipping

USPS

  • Your package is normally shipped within 24 hours of cleared payment, often times the same business day.

 

  • Expedited Orders: All products are in stock, or not listed. No surprise "sorry, item back-ordered" here.

 

  • All purchases will receive a shipping confirmation email with tracking information upon shipment. And, each shipment contains a printed receipt for your records.

 

USA

  • Most US shipments are via US Postal Service Priority Mail with estimated 2-3 day delivery. Includes APO, AK, HI, and PR. Or, USPS Express 1-2 day service option is also available to most of the domestic USA. Some smaller low value items may be shipped by 1st class mail as well. This will vary by individual listing.

 

  • SINGLE ITEM PURCHASE:  The exact shipping cost, and optional insurance, for a single item is shown by entering your zip code into the shipping calculator at the bottom right corner of the listing.

 

  • MULTIPLE ITEM PURCHASES:  Once finished selecting your “Buy It Now” and completed auction items, you can combine into one payment & package. If you click "Pay Now" from one of your completed listings, all of your items purchased should appear.  You can then check all items to be combined and the exact combined shipping will calculated based on item weight to your zip code for ONE easy payment.

 

  • The cost of combined purchases is automatically calculated based on total package weight to your zip code.

 

  • NOTE: When purchasing additional items the shipping cost does not increase considerably more than the most expensive item.  So, combining multiple items makes the total shipping cost very reasonable.

 

INTERNATIONAL

  • I truly welcome and appreciate business from all over the world! I ship to nearly every country around the world.

 

  • Shipping options and costs can be determined by clicking on International Destination in the eBay shipping calculator in the bottom right corner of the listing page, and entering your country.

 

  • Most larger International shipments are via US Postal Service Global Express Mail (EMS), 3-5 day delivery (please note that while estimated delivery dates are 3-5 days, my experience is that many packages take 3-7 days due to customs and the international climate).  This service has proven to provide the most economical, timely, and reliable delivery service to all countries.  The shipping charge shown by the eBay shipping calculator a the bottom right corner includes tracking and insurance. I also offer USPS Global Priority Air Mail or USPS 1st class Air Mial for many smaller items. Individual listings will vary.

 

  • SINGLE ITEM PURCHASE: The exact shipping cost, and optional insurance, for a single item is shown by entering your country into the shipping calculator at the bottom right corner of the listing.

 

  • MULTIPLE ITEM PURCHASES:  Please request an invoice from one of your confirmation emails, or from one of the completed item pages and I will combine all purchases and provide shipping options into a single invoice so you can make ONE easy payment.

 

  • NOTE: When purchasing additional items the shipping cost does not increase considerably more than the most expensive item.  So, combining multiple items makes the total shipping cost very reasonable. Once all items are chosen please request an invoice for total combined shipping cost for one easy payment.
Feedback Policy

 

  • I always appreciate positive feedback on eBay to let me know that you have received your order, and that you are completely satisfied (of course, I will happily return the favor).

 

  • If anything at all is not as you wish, please do contact me, as I am here to help!
Customer Service

 

  • I do my best to respond to emails within 1 business day. If you have a time-sensitive matter, please use the high priority setting for your email (or write urgent in the subject line).

 

  • Thanks for visiting, and happy riding!!