Q: Is shipping and core pickup really free in the US except Alaska and Hawaii?
A: Yes, there are four options: The first option is delivery to a destination with a forklift readily available. The second option is delivery of the engine to any location where you have access to a loading dock. The third option is to pick up the engine at a shipping depot. The fourth option is delivery of the engine, by truck equipped with a lift gate, to the address of your choice. There will be a charge of $75 each way for this service.
Q: Does the core have to be returned the same time the new engine arrives?
A: No. You have up to 30 days to place your core on the same pallet in which you received your new engine. Once your core is ready we will arrange to have the core picked up free of charge.
Q: Can you remanufacture my engine?
A: Yes we can pick up your engine, remanufacture it and ship it back to you. Shipping each way is free to customers in the US except Alaska and Hawaii.
Q: What is the horse power and torque on this engine?
A: All of our engines are remanufactured to original factory specifications. Look up the factory specs on your vehicle to find your horsepower rating.
Q: Do you offer performance upgrades?
A: Yes performance upgrades are available. No job is too big or too small. Our in house performance experts can customize your engine to your specific needs.
Q: How does your warranty works?
A: You can view our actual warranty at the following link http://promarengine.com/warranty.asp
Q: Can I get a short block version of this engine?
A: Yes we have short blocks, but the warranty is only 6 months and there will be a shipping charge.
Q: What if I don’t have a core to return?
A: If you have no core or buy an engine that not the same as your current engine you will have to pay a core charge upfront.
Q: What if my core is cracked?
A: We do not accept engine cores with cracks.
Q: Are your engines complete and ready to drop in?
A: No, our engines are complete long blocks. You must use your outer components like valve cover, oil pan, intake manifolds and distributor etcetera.
Q: Do you dyno test your engines?
A: Dyno testing is available. Starting price is $600.
Q: Do you ship outside of the United States?
A: Yes.
Q: What are your hours?
A: We are open Monday thru Friday 7:30am to 5pm eastern standard time.
Q: Do you sell just the engine block?
A: Yes will can sell you a block prepped, bored and honed. We also sell heads, crankshafts and complete engine kits.
Q: Can I pickup an engine from your company?
A: Yes, but you will have to pay an additional NJ sales tax on the engine.
Q: I want to put a different engine in my vehicle is that possible?
A: Yes in some cases, but modifications may be needed to accommodate the change.
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