At Pure Herbal, we offer all of our products in many other sizes not available on our website. Many of our larger volume sizes come with significant discounts which can keep costs down when using our remedies for extended periods of time. To request a special order, please email us at sales@pureherbal.ca and include the product number, the size requested, and the quantity. We can then provide you with a quote and estimated ship time and price. We’ve included some of the more popular sizes below.

Consumers sometimes express concern that alcohol is used in the preparation of herbal tinctures and extracts. As a retailer, you can assure them that these products are perfectly safe. Our herbal products use pure grain ethanol in the preparation of a number of our herbal products because it is proven to be the best solvent, carrier and preservative for the active ingredients in herbal products.

Here is How it Works:

There are a number of major groups of active ingredients in herbs which are used for their medicinal properties. Each group has distinct solubility properties requiring different extraction methods. Distilled water on its own has limited efficiency in extracting active ingredients but when combined in various ratios with ethanol the efficiency is greatly increased.

• Ethanol works to break down the cell wall of plant material releasing active ingredients.

• Ethanol allows extractions to be completed at low temperatures or without any heat which helps to maintain the integrity of the herb’s active ingredients.

• Ethanol stabilizes the active ingredients by slowing down any ongoing enzyme reactions which would alter their compounds.

• Ethanol increases the shelf life of products by preserving the quality of the herb’s active ingredients.

• Ethanol enhances the absorption of key ingredients by the body.

Safe for Consumption?

The quantity of alcohol used in proper dosages of our products is safe and could be compared to the alcohol a human would consume if eating a ripe banana. Consumers concerned about alcohol can reduce the alcohol by simply adding the measured dose of tincture/extract to a small amount of hot water and allowing the alcohol to evaporate for 5-10 minutes.

Extracts done in glycerine may be more palatable but are not absorbed as quickly and may need a slightly larger dosing to gain the same effectiveness as alcohol-based extracts.

Alcohol: Pure grain alcohol

All of our items have a general availability section (located under Step: 3) which state typical availability and processing time. Please review this section for each item you wish to order. We email all customers once your item has been shipped so please be sure to check your junk mail or spam filter settings if you do not receive any notification. Please allow the estimated shipping time to pass before contacting us regarding package arrivals.

Winning bidders for auction and store purchases agree to submit payment within 5 days after listing ends. Please note that we only process and ship out items once payment has cleared (some Paypal payments are not instant). If payment has not been received in this time, a friendly automated payment reminder will be sent before an unpaid item dispute is filed through eBay so please be sure to contact us if there is a problem with payment.

Insurance can be purchased at the time of payment for all auctions. Coverage is $1.00 per $100.00 value for U.S, Canada and International countries. Insurance is optional but recommended on shipments over $100.00 in value. Please note that as we are not a shipping company, and are not responsible for lost goods. Lost packages are rare but please purchase insurance for extra peace of mind. To keep the cost of shipping down, we give the customer the option of insuring their purchased products.

Yes. All of our items are factory sealed for product freshness and consumer safety. Please note our premium soaps are not sealed in a clear shrink or plastic wrap as they naturally need to cure and breathe as no harmful chemicals or preservatives are used.

Sorry, due to the nature of our business logistics, we are not setup to allow pickups.

Returned items will be accepted up to 30 days after the auction has completed. Items being returned or exchanged must be returned (at the buyers expense) in their original, sealed condition to apply. All refunds are of the purchase price only (minus the original shipping charges). In the event of an exchange, the buyer is responsible for paying the shipping cost to resend out the new order and any differences in product cost if applicable. In listings where free shipping is given, a 20% restocking fee will apply for all returns.

Please contact us. We strive on customer satisfaction and we guarantee top quality service and product. Every customer is important to us and we will do our best to make your shopping experience a pleasant one even if a problem should arise.

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