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QW Tech

Store Policies
QWTech FAQ's
We welcome you to our store, to take advantage of our widespread national asset recovery inventory aquisition, and bulk purchasing leverage which allows us to offer you quality electronics and video equipment at a fraction of their original cost. QWTech.com

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Payments should be received within 10 days from close of auction. Paypal is preferred ! Shipping in USA & Canada is through UPS and will include a detailed online tracking number. International Shipping via USPS. Thank you for bidding !
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General Interest
  
Frequently Asked Questions
 Q: What is your return policy?
  A: We offer 3 different types of warranties. Depending on the type of sale our policies vary. Please verify the type of warranty in the item you're interested in to confirm the applied warranty available. Each of these 3 warranty policies are described in more detail in our FAQ's.
 Q: Do you combine shipping?
  A: Yes, combined shipping is available on all products we sell. The discount varies from one item to another on the logistics of the packaging. Please use our s/h calculator to calculate the cost on multiple orders of the same product. For combined shipment of unique items you can contact for specific discounts.
 Q: When can I expect my order to arrive?
  A: Most orders ship out the same day, or the very next day. We have daily UPS pick ups, 2 days per week on USPS deliveries and freight shipments 2 times per week.
 Q: How much is the Shipping and Handling Charge?
  A: The shipping and handling charge in most of our listings is based on a calculated cost to your specific area. Please use our built in s/h calculator inside of the item listing. Handling fees vary by product and are determined by the actual cost of the materials involved to safely package each item. Certain products do offer a flat rate s/h cost.
 Q: Do you ship internationally?
  A: Yes, allot of our items are available for international shipping. If so we have already included the shipping options available for each country we can deliver. This varies from one product to another and from one country to another. Please refer to our s/h calculator for the international shipping availability.
 Q: What is your general guarantee policy ?
  A: You will have 3 days to inspect the item and verify that it is materially the same as advertised in the sale. If you find that the item was not received in the condition as advertised contact us for an RMA*. Upon safe return of the item, we will inspect the item and determine if it is eligible for a refund or exchange. We do not refund the s/h.
 Q: What is your stated 30/60/90 warranty policy ?
  A: We will guarantee that item is in the condition described. If the item no longer performs correctly and as described during the warranty, please contact us and we may issue you an RMA* for refund or exchange (upon inspection). In some limited circumstances, we may arrange to have a qualified technician in your local area diagnose and repair it.
 Q: Why do some items state As/Is - No warranty?
  A: When we sell an item As/Is, it is either being sold untested, or for parts and/or repair only. When we sell an item in this state, we do not offer returns, exchanges, or refunds of any kind.
 Q: When will you post feedback for my purchase?
  A: If you are happy with your purchase, please take a moment to leave Excellent Feedback and we will do the same for you. This lets us know we have met your expectations. At that same time eBay will automatically post a positive feedback for you.