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  • Quiglie Return Policy


We will accept returns up to 14 days from delivery. Merchandise must be returned in its original new unused condition with all hang tags attached. If an item is returned in a used or blemished condition it will not be refunded. Do not tape up or write on the manufacture box and send it back. Make sure that you place the manufacture box in a shipping bag or another box and then send to us. If the manufacture box is taped or written on, you will be charged a $5.00 re-boxing fee.


Click below to download the Return Form. It must be filled out and sent back with the returned item.

http://www.quiglie.com/webreturnformquiglies.pdf
 

 

  • If an item is returned because of buyer error (incorrect size ordered, dislike color, style, or fit) we do charge a restocking fee of 15% of the purchase price, up to $10.00 maximum.

  • We regret that at times we make a mistake in sending an incorrect item. In the event that we have made a mistake, please notify our customer service department using Ebay's messaging service. We will promptly take the steps to remedy the problem.  If we have made an error we will reimburse the return shipping for UPS ground (posted rates) or USPS priority. We will not reimburse upgraded services.

We would ask that you contact us before opening a dispute with eBay or PayPal. Opening a dispute may slow the resolution process and PayPal policy may require that you be responsible for return shipping fees.

 

  • International Orders: Please notify us using Ebay's messaging service before returning international orders. International order returns require special handling and instruction. These instructions will be given to you on a case by case basis.

  • Exchanges: We are unable to offer exchanges as our inventory changes very rapidly. If an item doesn’t work out, you can return the item and then go on our site and buy the shoe that you need. In the case that you are purchasing a new shoe we will be able to waive the restocking fee for your return.