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Store Policies - Terms and Conditions |
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PAYMENTS ACCEPTED:
- PayPal (PayPal Account Balance, Major Credit Cards, Debit Card, Bank Account, PayPal Buyer Credit, PayPal Pay Later and eBay Gift Certificates).
- Payment is appreciated within 10 days of purchase, please.
- New Jersey Residents must pay Sales Tax.
- Become one of our "FIVE STAR" Preferred Customers and receive special offers for merchandise and shipping discounts! After your first purchase, simply email us the code FIVE STARS and we will respond with a "thank you" offer good for your very next purchase!
SHIPPING INFORMATION:
- We ship via United States Postal Service.
- Shipping is based on weight and package shape and is determined by your postal zip code or country. If the rate is not already listed, you can enter your location into the shipping calculator to determine cost, or simply contact us for any worldwide shipping rate and we will be happy to let you know the exact fee.
- We ship worldwide. International buyers may be subject to customs duties or taxes.
- A small handling fee may be added to select Non-Priority and International shipments, as well as to certain fragile or larger sized shipments that require additional packaging material. Most of our Priority shipping is sent out at actual cost to buyer.
- Insurance is automatically included for all packages at no extra cost to you! We self-insure all of our shipments against loss or damage. Most of our packages also include complimentary USPS Delivery Confirmation for added security.
- All items are carefully packaged and sent out immediately after receiving payment - usually within one business day or less.
- We gladly combine shipping for multiple purchases paid for in one payment during any 7 day period. Please request an updated invoice when purchasing more than one item and we will send you the correct invoice that reflects your combined shipping discount!
- Please advise us if you require a particular method of shipping, need overnight delivery, or any other postal or special handling service.
- Gift Boxes and Gift Wrapping Services are available for most of our items at additional cost. Please inquire for complete information.
REFUND POLICY - FEEDBACK - QUESTIONS?
Your satisfaction is always guaranteed, so please bid or buy with confidence! Returns are accepted for a full refund, minus shipping charges, within 14 days. We carefully choose how we describe our items, and try our best to include any flaws or particulars that may warrant your attention, but in the event that an item has been mistakenly identified, all shipping charges, including return, are refunded to buyer without question. Positive feedback is generally left for customers shortly after we ship your item, so that we can assume a safe arrival, your satisfaction, and the completion of our transaction. Feedback from you is not necessary to receive feedback from us, but we would greatly appreciate Positive Feedback if you are satisfied with your purchase! If for any reason you are considering leaving negative or neutral feedback, please contact us first so that we can work to resolve any issues you may have. We strive for 100% complete customer satisfaction! Always feel free to email us with any questions, concerns or requests. Please take your time and enjoy browsing through our auctions and storefront. We appreciate your business and hope that you choose to visit with us again soon!
Your Packages Are Now Automatically Insured Free Of Charge!
Insurance is automatically included for all packages
at no extra cost to you! We self-insure all of our U.S. shipments against loss or damage.
Most of our packages also include complimentary USPS Delivery Confirmation for added security.
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FREQUENTLY ASKED QUESTIONS:
1. How can I pay for my purchase?
We gladly accept PayPal for all purchases. Once you have a PayPal account, you can safely pay for all your purchases with your PayPal Account Balance, Major Credit Cards, Debit Card, Bank Account, PayPal Buyer Credit, PayPal Pay Later, or eBay Gift Certificates. If you do not have a PayPal account, please visit their website to sign up for one today - there is no cost involved to use PayPal to pay for your eBay purchases! (https://www.paypal.com)
2. Do you combine shipping?
Yes, we gladly combine shipping whenever possible! Please request an updated invoice when purchasing more than one item and we will send you the correct invoice that reflects your shipping discount. Our combined shipping offer is good for most items purchased with one payment during any 7 day period.
3. Do combined shipping prices automatically appear during checkout?
Certain items may be automatically discounted upon checkout, but most of our items cannot be automatically discounted, as our shipping calculations are based upon weight and location, and vary from customer to customer. Therefore, it is always best to request an updated invoice when purchasing more than one item. We will gladly combine shipping and send you the correct total that reflects your discount.
4. Do you ship to other countries?
Yes, we ship Worldwide. However, some countries do have certain rules and restrictions that may prohibit one of our items from being shipped to that particular country. If there are no restrictions, we will gladly ship Internationally. Also, please keep in mind that International shipping can be quite expensive, so please always ask us if you are unsure of the cost before making a purchase. We will be more than happy to let you know the exact shipping and handling fee for any International destination. Any Taxes or Duties associated with International shipping are the sole responsibility of the buyer.
5. How do I become a Five Star Customer?
After your first purchase, simply email us the code: FIVE STARS and we will respond with a "thank you" offer that is good for your next purchase! There is no obligation from you, other than your initial purchase. Our Five Star Customers receive special offers for merchandise and shipping discounts, so please become one today!
6. What are Discount Codes?
Discount Codes are Special Promotions offered to certain customers. These promotions are periodically sent to both random and repeat customers. Discount Codes are also sent to our Five Star Customers and may also be included in our eBay Store Newsletter!
7. How do I use my Discount Code?
If you would like to apply a Discount Code to one of your purchases, simply complete payment through PayPal as usual and then email us the specific Discount Code you would like to use and we will immediately issue your discount as a refund back through PayPal. If your Discount Code refers to an offer for Free Shipping, please email us that Code before completing payment and we will send you an updated invoice with No Shipping Charges!
8. When can I expect to receive my purchase?
All items are carefully packaged and sent out immediately after receiving payment - usually within one business day or less! The United States Postal Service averages 1 to 9 business days for package delivery to U.S. addresses - depending upon shipping method and barring any unusual circumstances (weather, misguided packages, holidays, etc.). First Class and Priority shipments tend to arrive within 2 - 4 business days, but may take longer. Parcel Post and Media Mail deliveries can take upwards of 9 business days for delivery. At your request, we can ship packages overnight to most areas - please contact us for specific rates. (*International Shipping can take between 6 and 12 business days for most deliveries, but sometimes may take longer).
9. Do I need to Insure my purchase?
No, you do not need to insure your purchase. Insurance is automatically included for all packages at no extra cost to you! We self-insure all of our shipments against loss or damage. Most of our packages also include complimentary USPS Delivery Confirmation for added security.
10. Do you accept returns?
Yes, returns are accepted for a full refund, minus shipping charges, within 14 days. We carefully choose how we describe our items, and try our best to include any flaws or particulars that may warrant your attention, but in the event that an item has been mistakenly identified, all shipping charges, including return, are refunded to buyer without question.
11. Will you leave me Feedback?
Yes, we will be happy to leave you feedback! Positive Feedback is generally left for our customers shortly after we ship your item, so that we can assume a safe arrival and your complete satisfaction. Feedback from you is not necessary to receive feedback from us, but we would greatly appreciate Positive Feedback if you are satisfied with your purchase! If for any reason you are considering leaving negative or neutral feedback, please contact us first so that we can work to resolve any issues you may have. We strive for 100% complete customer satisfaction!
12. Are your items new or old?
We sell both new and old items. Most of our items are either Antique or Vintage and have been previously owned. However, we do sell many Brand New Collectibles, as well. All of the items in our Giftware Category are Brand New. You should never have any doubt as to the age or condition of any of our items. Our listings will clearly state if an item is New. Likewise, if an item is Antique or Vintage, we will also clearly state that in the listing and we will make note of any particular issues of wear or condition that may be of importance. We do not sell reproductions. All of our items are indeed Antique, Vintage, or are New Collectibles/Giftware. If you ever have any questions about a particular piece, please feel free to contact us and we will be more than happy to provide you with our assistance.
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