Frequently Asked Questions

Q. Are your items authentic?
A. 100% YES. We sell nothing but authentic items. We are personal shoppers and most all our items are purchased by us or our associates for our clients. If there is something that has not been purchased by us we have it looked at by an expert to be assured that we are selling an original item and not a copy.

Q. Are your store items from a smoke free, pet free and fragrance free environment?
A. Yes, our items are kept in a temperature controlled, air purified facility.

Q. Do you measure all your items?
A. Yes, we measure every item. Designer names vary in sizing so we ensure that you have the proper fit. If there is a measurement you need please let us know and we will provide you with it.

Q. Can you ship a less expensive method than Express mail International?
A. Unfortunately we only ship EXPRESS mail outside the US. We are required to provide a tracking number when you pay with PayPal. This is the only service that provides that.

Q. What if I have a question about payment, shipping or your return policy?
A. You can find all your answers on our policy page. If you still have a question, please email us.