DAMAGE POLICY: If an item arrives damaged via UPS, call UPS 800-742-5877 within 72 hours. UPS will pickup the item and inspect it for shipping damage, before returning it to us. Upon receiving the returned merchandise, we will send out a replacement. Please be advised that return fees may apply if damage is not a result of shipping.
AUCTION RETURNS: If you are unsatisfied for any reason with a product you ordered from us you may return the item back within 10 days.
- All returns must be in new condition and include all original packaging, accessories and paperwork.
- Please do not write on the box or paperwork until certain you will keep this purchase.
- Include a copy of the packing list and clearly indicate your reason for returning.
- Repack, double box and insure! All credits and refunds are less original shipping and handling fees.
IF YOU PURCHASED AN ITEM THAT OFFERED FREE SHIPPING, YOUR CREDIT WILL BE LESS OUR ACTUAL SHIPPING COSTS.
- No returns if the item is being sold "as is".
- We are not responsible for damaged or lost packages during the shipping process - insurance is encouraged, but optional for most items at buyer’s expense.
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