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| Q:WHAT IS YOUR RETURN POLICY? |
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| A:As posted in our complete selling policy, we do not accept returns or exchanges on the closeout items that we sell on eBay. Therefore, please ask any questions regarding the item, & read our complete listing description & selling policy before bidding/buying an item. Used items are sold as-is & all damage will be clearly described in the listing. |
| Q:DO YOU COMBINE SHIPPING? |
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| A:We will, of course, combine shipping & handling for items shipped to the same buyer at the same time. As you purchase more items from us, you will receive an updated combined invoice. Larger orders may be split between invoices, as eBay only allows a certain number of items per invoice. |
| Q:WHEN CAN I EXPECT MY ITEM TO ARRIVE? |
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| A:We normally ship as soon as possible after receiving payment. Typical shipping days are Monday through Friday, as well as some Saturdays (except for federal holidays, when we are closed). Domestic packages that are shipped by USPS Priority Mail typically take 2-3 days to arrive. International orders will differ depending on shipping method chosen. |
| Q:HOW MUCH IS THE SHIPPING/HANDLING CHARGE? |
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| A:As posted in our listings and complete selling policy, in addition to the actual shipping cost of the package(s) being shipped, we also charge a $2.95 USD Handling Fee per each 5 items being shipped to the same buyer at the same time. The shipping calculator automatically adds in the Handling Fee. The Fee covers our packaging and selling costs. |
| Q:DO YOU SHIP INTERNATIONALLY? |
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| A:We do ship internationally. We prefer to ship by USPS Global Express, as it is trackable and insured up to $100 USD. We also ship internationally by USPS Global Priority Mail and USPS Airmail Parcel Post if the buyer chooses, but these packages cannot be insured or tracked, and will take longer to arrive. |
| Q:I AM LOOKING FOR ___. DO YOU HAVE IT OR ARE YOU GOING TO GET IT? |
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| A:If you don't currently see an item listed, please feel free to add us to your Favorite Sellers through the link provided in each of our listings or subscribe to our RSS link by clicking the orange box provided in our listings, which will automatically update you whenever we list an item. Either way is FREE. Or try our sister store: HARDKNOXXMX ! |
| Q:CAN YOU LET ME KNOW IF YOU GET _____ ? |
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| A:Unfortunately, due to the amount of orders we fill daily, we will not be able to contact each customer who is looking for a specific item when it becomes available. Please feel free to use the methods above to automatically get updated when we have new items listed. |
| Q:HOW MUCH WILL SHIPPING/HANDLING COST TO ZIP ____ OR COUNTRY ____? |
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| A:For your convenience, for shipping/handling costs of only the listed item, please use the shipping calculator provided in each of our listings so that you do not have to wait for a response from us. The shipping calculator automatically adds in our Handling Fee on top of the actual shipping costs. |
| Q:HOW MUCH WILL SHIPPING/HANDLING COST OF X # OF ____ AND X # OF ____ TO ZIP ____ OR COUNTRY ____? |
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| A:For bulk orders (+1 item), please provide us with a complete list with descriptions with quantities (6 adult race pants, 3 adult jerseys) along with your zip code (domestic orders) or country (international orders) so that we can provide an accurate shipping/handling estimate. |
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