Policies
Purchases
- We currently accept purchases and payments from US and Canada based eBay
and Paypal accounts only.
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Payments
- Paypal and Most major credit cards are accepted through Paypal only.
- All California purchases are subject to 9.75% California Sales Tax
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Checkout
- In order to expedite your order quickly all purchases go through our secure
Marketworks checkout
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Shipping
- We usually ship within 12-24 hours of your payment clearing in our account
Mon - Fri. . We are closed weekends and on all major holidays.
- We ship to any place that has a valid US or Canada zip code for a flat rate
stated in the listing.
- USPS First Class mail has an average shipping time of 2-6 business days
depending on your location. (please allow more time for Canadian orders)
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Feedback
Due to a large volume of feedback that we process on daily basis we leave
feedback automatically. Once you receive your order and when you are ready to
leave feedback please go ahead and leave the feedback. We will automatically
leave the feedback in turn for you.
Negative Feedback - We stand behind our items and service .We will work
with you to solve any and all of the problems to mutual satisfaction. That is
our guarantee.
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Contact
- If you have any questions, concerns please contact us @ support@ipod-tech.com.
We will reply within 24 - 48 hours.
- Our business hours are Mon - Fri 12 - 4 PM PST. We are closed weekends and
on all major and minor holidays.
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About us
RM Trading provides great customer service support, fast shipping and overall
great and safe buying experience. Our dedicated customer service team will
answer most of your questions within 48 hours and will provide superior service
at all times during the transaction and even after.
Established in 1995 RM Trading keeps pursuing excellence in ever changing
world of accessories by bringing innovative and exciting products to you at
competitive prices with our unmatched service and support at all times.
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