Frequently Asked Questions from ADI Supply

Can I Special Order Certian Cabinets? All of the Cabinets we offer are fabricated and prepackaged overseas. Once here in the U.S., The packages are simply pulled off of a shelf and sent directly to you so there's not much of a chance for box alterations or accessory installation. The Various Stains, Glazes, Wood Species and Door Profiles are not interchangeable.  Each cabinet (name) line is seperate and individual....we can't offer the honey stained cabinets with anything other than the honey stain. In other words, what you see is what you get.

Can I pick up my order from your warehouse to save on freight? Most of our warehouses prefer to distribute through a Dealer Network and do not allow customer pick ups. In short, the shipper's terminals are not set up to handle a retail transaction which triggers the collection of sales tax (which can wipe out your freight savings).

How do I qualify for an ADI Dealership? In most cases, Dealerships are available to Established KItchen and Bath Professionals Only. Requirements such as Physical store front, EIN#, Design and layout experience, etc. There are also some restrictions as to what door styles may be available in your area.

How do I get Samples? Some of the individual cabinet lines do offer single doors for purchase. Typically, they run $20 to $25 each including postage. We also offer small pieces of matching trim for color match. Many clients opt to purchase a single small cabinet from their design before commiting to the entire project. This option lets you see the ease of assembly and the workmanship as well as the color and finish details.

Do you charge sales tax? For most clients, No. The exception is shipments going into the State of FL. I have argued with them til blue in the face but the bottom line is that we are a registered FL Corporation, with an office in FL and selling products to FL residents. Any FL business with a resale certificate would of course be exempt.

Who manufactures your cabinets?  All of our cabinets are fabricated, packaged and imported from China. I have seen pictures and names of some of the plants but most are written in Chinese??? The warranties are covered by the manufacturers but goes through a chain of brokers and distributors. Alert Data, Inc (ADI supply) (RTA Kitchen Cabinet) is fully responsible and will back the cabinets against defects.

Do you offer other Cabinet Lines or door styles?  We currently offer 31 different door styles. All with solid wood face and door frames, all with plywood boxes. If you see anything you like that's  in another ebay ad, give us a call 386-761-9949. We do not (as of 4-15-08) offer any painted cabinets or shaker doors but might be able to steer you to one of our competitors.

Call us 386-761-9949