eBay's Detailed Seller Ratings (DSR) gives you, the buyer, the ability to rate the experience you have with a seller when you make a purchase. You can choose to rate your experience in four different areas of customer service. We strive to receive a 5 in each area from all of our customers! If you feel you cannot leave us a 5, please contact us right away so that we can improve our service. The 5-Star rating influences a sellers reputation on eBay, and your opinion is very important to us.
What is the “5 Star” experience?
Item as Described: All books and miscellaneous items were purchased from various estate sales, thrift stores and antique shops. As most of our items are older, antique or collectible, we guarantee the condition of every item to be as it is described or photographed. We are very diligent about our descriptions and take multiple photos so you can see the details for yourself.
Communication: This is our full-time business and we check our email continually throughout the day. We strive to answer your questions in a timely manner and will email you additional photos at your request. As soon as your item is shipped we will email you a shipping notification with your order information and tracking number.
Shipping Time: We ship 24-48 hours of receiving cleared payment, and more times than not, the same day if received before 1pm CST Monday - Friday. Be assured that our books are packed with the utmost of care. They are protected in bubble wrap and shipped in our special book boxes. Please keep in mind that delivery time of course depends on the post office, and we do our part in getting your packages to them right away.
Shipping & Handling Charges: We do not have a handling or materials charge. You pay only the actual postage for the weight and size of your package depending on your location. We also offer shipping discounts when purchasing multiple books within a 3 day period. We are aware that shipping charges are an important concern to our customers, and we are committed to helping keep those costs affordable.
Please let us know that we've earned your 5-Star Feedback!