Ray's Custom Shop is our effort to provide musicians and craftsmen with a better resource for their guitar and bass projects.
We follow very simple principles:
Just the Good Stuff. We carry great brands like Seymour Duncan, Tone Pros, Graph Tech, Grover, Sperzel, Allparts, CTS, Hovland, Gotoh, Q-Parts, and others. No stripped-down import guitars sold as "new parts", no factory blow-outs of discontinued junk distributors can't sell.
We carry the products we do because we use them. We use them because they outperform everything else we've tried, and we are very happy with their value. We think you will be happy with their value, too.
Customers have questions. We give them real answers. We all need better info than marketing hype out of catalog. Our customer service comes from real-world practitioners who have used these products for many years and know how important these purchase decisions can be to a project. We go out of our way to make sure our customers can make informed decisions by supplying the best info available. We couple the info and advice with extensive hands-on experience.
We need guitar parts NOW. So do our Customers. Your order will ship in less than one business day after payment clears in nearly all instances. Our back-office and fulfillment operation is fully automated, committed to getting your order right the first time, and blazing fast.
Three simple principles. The results? Many, many thousands of happy customers on five continents, many of whom return regularly. We have become one of the largest Seymour Duncan dealers in the United States. Our eBay feedback rating says more than we have to on the topic, check it out.
We’re committed to being the premier resource for discriminating musicians who know better than to pay top-dollar just for hype, who want their questions answered by people who know what they are talking about, who demand premier service and reliability. That's what we do, that's all we do. Just the good stuff.