Factory Re-Certified (Refurbished)

Factory Refurbished means that the equipment was returned to the manufacturer either because the customer simply didn't want it or a minor problem was found. Before re-selling the equipment, manufacturers fix and certify the unit.

Refurbished products cannot be sold as new products in the US, which is why they are relabeled as refurbished or refreshed units even if they are good-as-new.

Q: What is considered factory refurbished?

A: There are lots of things that can label items factory refurbished. Some are so frivolous, it’s laughable. But because consumer laws prevent manufacturers from selling anything considered factory refurbished as "new", the second consumer gets the best deal.

Here are a few examples:

·         Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that. These items are returned to the manufacturer, inspected and repackaged like new.

·         Items where the box or casing was damaged in shipment which are returned to the manufacturer.

·         The item was returned to the manufacturer because of a slight defect. The part that was defective was replaced by the manufacturer, tested and then repackaged just like new.

·         The item was returned because of a minor cosmetic blemish on the casing that was corrected.

·         Demonstration units are also considered factory refurbished. These units are inspected, tested and repackaged.

·         The box was simply opened. That’s it!

·         Brand new overstocked items are also labeled factory refurbished.

·         It is impossible to know the history of each item, but for whatever reason the unit gets labeled factory refurbished it is inspected & serviced by the manufacturer then tested and repackaged to meet original product specifications. All merchandise is warranted by the original manufacturer unless otherwise specified.

Q: Why should I buy refurbished equipment?

A: Refurbs save cash! Why hesitate getting the best value by getting the exact same equipment, with original manufacturers warranty at a much lower price:

·         If you couldn’t afford that expensive item till now – NOW you can with a factory refurb! And still get the same performance & warranty.

·         Refurbished items have a much lower defect rate. From 10 units that come back for repair only 1 is usually a factory refurb, because refurbished units are tested before they are sold.