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Redbow Antiques and Collectibles

 Maintained by:
 We have been in business for 30+ years. We sell: Historical documents, watches, antiques, books, magazines, photographs, postcards, glassware, sports items, toys, games, collectibles, entertainment memorabilia, pottery, jewelry, estates, advertising

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Redbow Antiques

Payment Methods

Shipping

Sales Tax

Feedback

Returns

 

Introduction

We are Bobby and Sandra Farris. This is a family run business located in Southeast Missouri. We have been in the Antique & Collectible business for over 30 years and have been selling online with eBay since May 30, 1997. Please ask any questions you may have about any or our items or any of our policies.

 

We try to do our best to do things right. If you feel we have made a mistake or done something wrong please contact us.

 

Payment Methods

Note Regarding PayPal Payments:

        We only ship to the address you provide PayPal in the Shipping Address information block. We do not ship to addresses received in emails or put in the Notes section of the payment.

        For items over $250.00 USD PayPal requires that all packages MUST be signed for. We follow this policy since it provides a greater level of safety for the buyer.

 

Non-Payment or Late Payment: Prompt payment is required. The faster we receive your payment, the sooner we can ship your item so you can start showing it off.

 

eBay has strict rules for both buyers and sellers, primarily to protect both parties. We comply with these policies 100% and ask that you do the same. eBay’s User Agreement clearly states that as the high bidder you are expected to honor your bid and are obligated to complete the transaction. We will enforce eBay’s Non-Paying Bidder Policy as stated in their User Agreement. For details about eBay’s Non-Paying Bidder Policy, go to http://pages.ebay.com/help/sell/bidders_overview.html.

 

Regardless of payment method 5 days after the end of the listing we automatically send you a payment reminder.

 

Shipping

We use the US Postal System and we try to pack our items to prevent damage. When we list an item or send an invoice we estimate the shipping cost, include a small handling fee, and are usually very accurate. If you feel you have been overcharged for shipping please contact us. If you are correct we do refund shipping overcharges.

 

Even though we pack well some items get damaged and some even get lost. We will NOT compensate for lost or damaged articles.

 

Special Shipping Instructions:

If you have special packing or mailing instructions we suggest you contact us before you bid. We try out best to accommodate any special instructions, but do charge extra for special packing.

 

Domestic Shipping:

Unless previously arranged with us we provide a Delivery Confirmation number with every package we mail. If paying by PayPal please note that we only ship to the address provided to PayPal as the shipping address.

 

International Shipping:

        We do not ship First Class International Mail.

        If paying by PayPal please note that we only ship to the address provided to PayPal as the shipping address. We will not ship to any other address.

 

Notes Regarding Customs and Duties:

You are responsible for any “import fees,” duties,” or “taxes” your country may impose. Purchases over $24.99 USD must be declared at the full invoice price. For specific customs, duties, and tariff information please contact the customs agency in your country.

 

Sales Tax

Missouri residents must add tax as listed in the auction unless you can provide a retail sales license with your payment.

 

We do not keep tax numbers on record so please include your tax number with every purchase.

 

Feedback

The best way to get feedback from us is to leave us feedback. We have a program that returns feedback to those who leave it for us. This allows us to focus our energies on getting your purchase to you as soon as possible.

 

Returns

We do our best to make sure that our listings are accurate but we are not experts on anything so please look at the listing and ask any questions before bidding. Please see our auction for any specific details on returns.

 

        We do not sell items on buyer's approval.

        We do not accept returns unless we have EXTREMELY GROSSLY missed something important about the item and the problem is not shown in our pictures or description.

        When we do agree to a return we will not refund the original shipping or the return shipping cost. We may require a re-stocking fee based upon the final sale price of the item.

        When we do agree to accept a return we will only agree to accept the return if contacted within 48 hours of the items receipt by the buyer.

        The item must be returned to us in the same condition as when it was mailed to the buyer.

        If you decide to return an item, without first contacting us, we will refuse the item at the post office and will not be held responsible for any refund.