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REEDS Return Policy

Returns are accepted within 10 days and exchanges within 30 days of the delivery date. Merchandise must be in new unused condition. All returns require a copy of the sales receipt or packing list. Returns will be credited in the original form of payment.

How to Return or Exchange a REEDS Purchase via Mail

When you receive your purchase from REEDS, examine it carefully. If for any reason you are not completely satisfied, call our online order center toll-free at 877-406-3266 (M-F 9-5 ET) or email us here. The returned item should be insured for its full value. REEDS Jewelers is not responsible for returned merchandise lost or damaged in transit. Upon receipt of your order, with all the required information and materials, we will either ship a replacement or credit the original purchase in the form of the original payment, based on your request (Please specify in your return package). Credit processing will occur as soon as possible, usually within 3-5 business days of the receipt of merchandise. Original shipping charges will be refunded only if we have sent the wrong item or if the item is defective. Returns by mail or common carrier must be sent to:

2515 South 17th St
Suite G
Wilmington, NC 28401.