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 Rehab Supply Shoppe

Rehab Supply Shoppe

 Maintained by:
 Sports Medicine, Rehabilitation and Medical Supplies. We operate Monday - Friday 9AM - 5PM, EST, excluding major holidays. Thanks for shopping.

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Shipping and Payment
Pay upon purchase using PayPal. Free flat rate standard shipping is quoted for ground delivery inside the continental USA ONLY. If you are in Alaska or Hawaii addtional shipping may be due. Orders are shipped Monday thru Friday (excluding all major holidays) within 1-2 days of receipt of payment. International orders are shipped First Class Mail and cannot exceed 4 lbs. International delivery may take up to 30 days. Should a vendor backorder problem arise you will be notified via email.

Note to All International Orders Paid with PayPal

PayPal fees associated with currency conversion for refunds of International orders are not refundable.  These fees are assessed to merchants when processing refunds for any reason.  The standard transaction fee of $0.30 per order, the currency conversion transaction fee of $0.30 and the currency conversion charge that equals 3.9% of the total order will not be refundable.  Refunds will be issued for the total order less the currency conversion charge and less both transactions fees.  If you wish to inquire about an item before ordering we welcome your questions via Ebay email.

International Buyers – Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Note: It's illegal to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees

Thank you!

Return Policy
Return Policy

Shipping charges are non-refundable, including any shipping fees incurred by Seller. Free Shipping is defined as all shipping costs pre-paid by Seller & not added to the customer's order. A 20% restocking fee applies. Requests must include Order ID # & e-mail. We ask that you read policies below prior to requesting a return. RMA's must be requested within 14 days and returns must be completed within 30 days of receipt.

Do not ship back used, damaged, incomplete or ineligible merchandise for a refund.

We will only accept returns for items that are 100% complete in original, unopened packaging and in re-saleable condition, with all packaging, manuals, cables, registration cards, accessories and UPC label and an unbroken seal. We reserve the right to refuse a return or refund on any product that does not meet these requirements.

We do not offer trial periods or clinical advice. We do not indicate medical appropriateness or guarantee therapeutic results. If you have medical concerns consult your medical professional before you buy or before you try the equipment. If you return used, damaged or incomplete merchandise alleging it did not help your medical condition or misrepresenting its condition it will not be refunded. Any cost to return the equipment to the buyer will be borne by the buyer.

If a returned package doesn't arrive and you don't use a traceable method to return or if you refuse the shipment as a method of return or otherwise by pass the normal return process, we will deduct from your refund any additional charge we incur to accept your package. Please refer to Payment policies for all international refunds.

Simply refusing your package is not a method of returning your order. Any fees, dues or duties charged or incurred by seller will be deducted from your refund. For example: The return shipping cost and/or in the case of abandonment the total cost of the order will be deducted from the amount paid and may result in no refund being due.

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