Q: What is your return policy?
A: Returns are not accepted for any reason.
Q: When can I expect my order to arrive?
A: Please check the delivery times posted in the Shipping
section of the auction.
Q: How much is the Shipping and Handling Charge?
to U.S. is $6.00 for up to five pairs of frames.
Q: I want to buy more than one frame - do I have to pay for
them one at a time?
A: No. Email us and we can combine your winnings/purchases
and send you one invoice.
Q: Do you ship internationally?
A: Yes! International
shipping varies by location
inquire. Please note that
of your country's taxes and duties are your responsibility.
Q: What about insurance?
A: Insurance is reasonably priced. It is optional for U.S.
purchases, and required Internationally.
Q: Can you declare my purchase as a gift?
A: No, sorry, it's against the law. Your country may charge
you an import fee, tax, or duty. We have no control over
this. Please contact the Customs office in your country for
Q: Do you make lenses?
A: Not yet. Soon we will be ready to sell non-prescription clear, sunglass, and
polarized sunglass lenses custom made for your frame in
a variety of colors.
Have a different question? Please
click here to send us an email.