According to the new eBay® feedback system you can now not only leave a positive or negative feedback, but also anonymously grade our service in detail including the item description, communication, shipping time and charges. It's called DSR or "Detailed Seller Rating".
When you give us 4 stars, it may seem like a great score, for instance a 4 in communication means "Satisfied", eBay®, however, considers this a low grade. Their standards require sellers to maintain the average of 4.8 and above or be penalized with higher fees, which ultimately get passed on to buyers, and more. In other words, anything less than 4-stars = negative feedback for us!
We strive for a 5-Star service by stating upfront our policies, shipping rates and anticipated delivery time. If you were pleased with the transaction, please respond with all 5-Stars! If you are not pleased, please let us know via email and we'll do whatever we can to make it better! Let's work together to make a great community, full of great bargains and fun for all!