|What is Ringside Collectibles?
Ringside Collectibles is the number one Mattel WWE Wrestling Action Figure retailer on the Internet. Since 1995, we have been the industry leader in wrestling figures and collectibles and are known worldwide for our high quality and service. It can be extremely hard to find brand new WWE Figures in your local stores, so we strive to provide you with the best possible WWE Figure shopping experience on the internet. If you ever have any questions or concerns about a product or an order, please Contact Us.
How will my order be shipped?
Both UPS Ground and USPS Priority are STANDARD forms of shipping. You have the option of choosing between these two methods.
When will I receive my order?
If you choose STANDARD Shipping (UPS Ground or USPS Priority), please allow 5-10 business days for delivery within the United States.
PLEASE NOTE: RINGSIDE COLLECTIBLES IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES BY ANY SHIPPING METHOD. IF YOUR PACKAGE IS MISSING, BE SURE TO CHECK WITH NEIGHBORS FOR MIS-DELIVERY THEN CONTACT YOUR CHOSEN CARRIER. THIS APPLIES TO ALL PURCHASES.
I have a question about my order, who do I contact?
Please contact us directly through eBay's emailing system. If you would like to call, you can call 1-866-993-3448 but please make sure to tell representative you are calling about your EBAY order and have your order number ready.
Can people outside the United States order from Ringside Collectibles?
Ringside Collectibles ships worldwide! We have been providing customers around the globe the convenience of having the latest wrestling action figures shipped to their door. Any questions about International orders please Contact Us.
For more details and rates please visit our international shipping rates.
PLEASE NOTE: IMPORT DUTIES, TAXES & CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. THESE CHARGES ARE THE BUYER'S RESPONSIBILTIY AND WE HAVE NO CONTROL OVER THEM. PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO BIDDING OR BUYING.
Can I use photographs from Ringside Collectibles on my own website or for my own listings?
We do NOT allow anyone use of any photographs or graphics from our website. All pages and graphics are copyright © Ringside Collectibles Inc. If you come across a web page that is using any of our photographs or images, please Contact Us.
Why do some of the photographs of figures on your site have different colors than the actual figures that were produced?
Ringside Collectibles receives prototype images from the manufacturers so until a product is pictured in packaging, it may differ slightly from the actual production figure.
What is your return policy?
Returns can be accepted up to 30 days after the packages are shipped as long as the items are UNOPENED.
Returns cannot be accepted if items are opened, worn or played with. Pleaese Contact Us for more information.
My figure is broken and/or has stiff joints. Can I return it?
**NO ITEMS WILL BE ACCEPTED AS A RETURN ONCE OPENED UNDER ANY CIRCUMSTANCES! RINGSIDE COLLECTIBLES IS NOT RESPONSIBLE FOR ANY LOOSE OR BROKEN FIGURES.**
If your figure has stiff joints, try running it under warm water and firmly shifting the joint to loosen it. Otherwise, you must contact the manufacturer for any out-of-package issues.
MATTEL CUSTOMER SERVICE: 1-800-524-8697
JAKKS CUSTOMER SERVICE: 1-877-875-2557
I have suggestions for future Mattel WWE Figures, where can I send them?
Is there a certain figure that you would like to see produced or an accessory you would like to see made? Mattel has told us that they would love to hear your ideas and suggestions for future products! All suggestions must be posted on the WrestlingFigs.com Forums under the 'Mattel Suggestions' Board (Mattel Designers read it regularly!):
Can I request premium condition figures?
Ringside Collectibles does offer a Premium Packaging Service at a cost of $2.00 per item. This service is intended to offer the best carded conditioned figures we have available with extra care taken in packing the order. This is not a guarantee of mint carded figures. Please be aware that merchandise is not always in perfect condition. Depending on the quantity available we may only have a limited amount of an item to choose from. Premium Packaging items will be bubble wrapped and packed with extra care. A fragile sticker will be placed on the box to ensure the protection of the package in transit. Ringside Collectibles is not responsible for packages or items damaged in transit by the Post Office or UPS. Once a package leaves our warehouse it is out of our control. These fees are non-refundable even if an item is damaged in transit by the carrier as the Premium Packaging Service has already been completed. Please Contact Us for more information.