Shipping Policy
Unless otherwise noted, all orders ship out the same or next business day. During checkout, you will be given the choice between available shipping options, and the charge for each.
U.S. Orders
All U.S. orders include Delivery Confirmation at no charge for your protection as well as ours. You will receive a Delivery Confirmation tracking number by email when the mailing label is printed. Shipping times are estimated by the U.S. Postal Service as follows:
- 1st Class Mail - 4 to 6 business days
- Priority Mail - 3 to 4 business days
- Express Mail - 1 to 2 business days
International Orders
Shipping methods with delivery turnaround estimated by the U.S. Postal Service are as follows:
- First-Class Mail International (NO tracking and NO insurance) - delivery time not specified by USPS (our best guess is 3-4 weeks)
- Express Mail International (EMS) (includes tracking and insurance) - 3 to 5 business days
Please Note: International buyers are responsible for any Customs taxes on purchased products. We are not responsible for orders lost or damaged in transit if tracking and insurance (EMS shipping) is not purchased.
Payment Policy
We accept all major credit cards through Paypal ONLY. Additional payment methods are available direct through our Web site.
Returns Policy
Returned items must be re-packaged carefully, and be in new, uninstalled, and resalable condition. Return items must be complete with all parts, instructions, original packaging, etc. Damaged or used items will not be accepted, and the buyer will be required to arrange for the item(s) return at his/her own expense. "Special Order," light bulbs, and apparel items are non-refundable -- all sales on these items are final. Refunds do not include shipping costs. The customer is responsible for return postage and insurance, and is therefore responsible for items lost or damaged during return shipping. All items eligible for return, without exception, will be assessed a 15% restocking fee (effective on all orders placed beginning on 10/10/2009). Items returned due to undeliverability (i.e. bad shipping address, refused, etc.), will be charged a 15% handling fee. Returns must be received within 30 days from the original order date. Please see the required Return Form for full details including return shipping address.
Warranty Policy
Unless otherwise stated, all items are sold as-is, and do not carry a product warranty. If a product is found to be defective, the issue must be made known to us by email within 48 hours of receipt before an exchange will be considered. All LED and chrome bulbs carry a 60 day warranty. If a bulb is found defective, it can be returned for an exchange of the same style and color only. Defective bulbs must be received by us within 60 days of the original order date to be considered for exchange. In the event a product is found defective, please follow our return guidelines as noted above. | 
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