 |
| Q:Do you really have everything in stock? |
|
| A:If we list it, we have it - no drop shipping funny business here! We follow up with periodic inventory checks just to make sure. We also get our listing info directly from the people we get the items, which includes independent artists. |
| Q:Is the shipping discount for everything? |
|
| A:Sorry, but no. The shipping discounts apply to CDs only. However, T-shirt shipping costs are calculated, so if you purchase more than one, we can recalculate the costs for you. Of course, if we have an item marked as FREE SHIPPING, then you're already guaranteed that discount! |
| Q:Are you a green company? |
|
| A:Yes! We follow the 3 R's whenever we can, including reusing cardboard & packing peanuts, plus buying recycled paper & earth-/animal-friendly products. We also cut back on paper by using pdf programs via the Internet. And yes, we personally do our part: changed over all light bulbs, conserve water, donate stuff & find fun ways to reuse beer cans! |
| Q:Do you ship internationally? |
|
| A:YES! Be it a war zone in the Middle East or a hippie commune in the Pacific Northwest, if you get mail delivery, we will ship to you. Because we don't discriminate based on location!
All orders are shipped via US First Class Mail, packed small, tight and secure. We don't skimp out on the packing jobs or the materials! |
| Q:Do you combine shipping? |
|
| A:YES! Check item description for details! Orders of ten (10) CDs or more enjoy FREE WORLDWIDE SHIPPING! We're serious! That means, even if you are a penguin living at the South Pole, we will STILL ship to you for free, just as long as you buy at least 10 CDs. And yes, that means even if the CDs are only the lowest priced ones. What a bargain! |
| Q:How do I get your shipping discount? |
|
| A:Continue shopping as usual until you have completed your order. When you are finished, please DO NOT PAY, rather request an invoice. We will adjust the shipping costs for you and send you a customized invoice for you to submit payment. If, after you have received an invoice from us but want to continue shopping, please let us know! |
| Q:How much are the shipping and handling charges? |
|
| A:The more you buy, the more you save! Please view the item description for shipping charges and stock up on our super shipping discount for combined CD orders! -
USA: $2.00 + $0.50 per additional CD -
Canada: $2.50 + $0.75 per additional CD -
Everywhere Else: $4.00 + 1.00 per additional CD -
10 or more CDs = FREE WORLDWIDE SHIPPING! |
| Q:Can I order more than one of the same item? |
|
| A:Yes, if we have more in stock. Many of our items are of a very limited supply, so drop us a line and ask us to relist an item you're interested in getting more of. |
| Q:Do I have to pay for my order right away? |
|
| A:Well, it would be nice, and it sure does keep things moving along, but we understand not everyone is made of money. If you place an order and you need a couple days to pay for it, PLEASE let us know! We pack every order by the end of the business day (M-F, 5pm CST), and we'll hang onto it until payment is received. |
| Q:How long do I have until I have to pay? |
|
| A:While we really hate to do it, if we do not receive payment in 14 days, we will have no choice but to report this stuff to eBay as an unpaid item, which places an Unpaid Item Strike against your account. PLEASE get in touch with us before we have to take this route! |
| Q:Why did you take down an item I was watching? |
|
| A:Most of the time, it's because some other lucky eBayer bought it ahead of you! Because we carry a very limited number of items, it's really important to order your items from us when you see it listed. It just might be the only copy we have, so don't miss out! |
| Q:When can I expect my order to arrive? |
|
| A:US buyers should expect no later than 7 days for shipment. Elsewhere up to 14 days. Orders are shipped at the end of the business day (5pm CST M-F) via the US Post Office. Store items (Buy It Now!) are shipped via 1st Class Mail. Other items may be shipped via Media or Priority Mail, per item description. Feedback is issued when items have shipped. |
| Q:What forms of payment do you accept? |
|
| A:We accept PayPal or credit cards, of which you can charge your card through the PayPal system. PayPal is an excellent service anyway, and it's free for you to use! You can use a check through it, too, and you don't even need to sign up to send us the payment. And best of all, your money is safe and sound! |
| Q:What is your return policy? |
|
| A:100% Money Back Guarantee! Contact us if there are ANY problems with your order! We strive to maintain our 100% Positive Feedback and our high Detailed Seller Ratings by delivering great customer service! 5-Star ratings much appreciated!
If defective or not as described, item(s) must be returned within 7 days for refund, at Buyer's expense. |
| Q:Are your CDs and DVDs new and shrinkwrapped? |
|
| A:If the item is described as new, then you can be rest assured what you're buying is just that! NEW! Our new items are of the same quality you would expect to find at any reputable record store, because we don't run a flea market around here! We may occasionally list a few of our used personal items, but we will always say so up front. |
| Q:How do you store your items? |
|
| A:All of our new stuff is kept, well... new! CDs, Vinyl and DVDs are stored in closed boxes and shrink-wrapped, and t-shirts are kept in air-tight Rubbermaid bins, neatly folded. You can be rest assured anything we say is new is going to have that new stuff smell! No sweat, no snot, no beer, no blood and no critters! |
| Q:How can I get in touch with you? |
|
| A:There are several ways:
- contact us through eBay
- email us directly: ron (at) rottingcorpserecords (dot) com
- call us: (773) 540-4929
- write us:
Rotting Corpse Records
PO Box 306
Chicago, IL 60690-0306
USA |
| Q:Do you guys worship the Devil? |
|
| A:Nope. Not currently, anyway. Why do you ask? Should we? |
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