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 Roush Yates Performance Products

Roush Yates Performance Products

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 Over 40,000 square feet of new and used racing parts, Roush Yates Performance Products is your #1 source for racing and high performance parts. All used items come directly from professional NASCAR teams and are 100% inspected by our staff before selling. Store Hours M-F 7am-6pm.
Your #1 Source for New and Used Racing and High Performance Parts

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General Interest

IMPORTANT INTERNET SALES DISCLOSURE- PLEASE READ

Roush Yates Performance Products (RYPP) not only sells on our eBay Store, but we also have a busy Web Site and retail store with high walk in traffic from local customers, NASCAR race teams, and engine builders. With bulk orders and a high turnover of new and used parts, there may be rare instances where our Ebay Store or Web site inventory will not be accurate.  Should we determine an item you purchased on our Ebay Store or Web site to be out of stock, we will make every attempt to get you the part.

For Used parts:

These are always limited quantity items. Once they are they are sold out we cannot order more. Though, we will attempt to source an equivalent alternative through one of our many business partners. But there may be instances where an alternative may not be available.

For New parts:

We will either back order the item or ship it directly from the parts manufacturer (Drop Ship).We ship all in-stock items the same business day as the ordered. Drop ships from the manufacturer may take an additional 24-48 hrs for them to process and ship the item from their location to you.

In the event we are unable to source the new or used part, we will gladly issue a full refund of the total purchase

 

If you plan to visit our showroom, please call ahead 1-866-559-2079 to confirm inventory quantity on hand. We will gladly pull that part from inventory and hold it for you until you get here

 

Payment:

The Roush Yates Performance Products’ EBay store accepts only PayPal and credit card by phone

-Internet orders over $500 may require a wire transfer

-All sales must be paid within 5 days of the auction end date

-Products ship only after payment is received and confirmed by PayPal

-An email confirmation will be sent to your Ebay contact once the order has shipped

 

Shipping:

-Fees are based on actual shipper charges unless otherwise stated in auction

 

48 State continental USA

-We ship all in-stock items the same business day if ordered by 3:30 pm Eastern Time

-We consolidate shipping fees only when you complete a single checkout for all the items purchased

-Orders shipped within the 48 state continental U.S.A. are shipped via FedEx, UPS, US Postal or Truck Freight.

-Some items ship directly from the manufacture (drop ship) and may incur an additional 24-48 business hrs to process and ship from vendor’s location to you. Tracking information is limited with drop ships and will be provided only upon request

 

Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam

-We ship all in-stock items the same business day as the ordered

-Orders are shipped via FedEx, UPS, US Posta Service

-Cost of shipping to these areas can be higher. Please contact our eBay Store representative for a final shipping quote prior to placing your order 1-866-559-2079

 

Foreign orders and shipments

- Foreign orders are shipped via: UPS, FedEx, US Postal Service…..

-Additional 24-48 hrs may be necessary to prepare customs paperwork and packaging prior to shipping

-Cost of shipping to these areas can be higher. Please contact our eBay Store representative for a final shipping quote prior to placing your order 1-866-559-2079

 

-Foreign Duties, Taxes and Shipper Broker Fees

-Many countries charge additional import duties, taxes and misc fees based on final delivery destination and/or total shipment value.  The same applies to broker fees from shippers (UPS, FedEx, DHL, etc.) Each of these fees varies by shipper, country, final destination and many other circumstances. These fees are not included in the shipping quote given by and paid to Roush Yates Performance Products and must be paid by the customer when the package arrives 

Due to the large number of variables, Roush Yates Performance Products does not have the ability to determine these fees.  Ultimately, the customer is responsible to determine what additional fees may be due, if any, and payment of those fees to their local government or shipper once the items have arrived at the final destination.

-Roush Yates Performance Products will not alter or modify the invoice or customs paperwork in order to circumvent the amount of or reduce these duties, taxes and broker fees

Refusal to take delivery of the shipment will result in the customer being responsible for the initial shipping fees to his/her country and any/all subsequent return shipping fees

-Freight Forwarding Services

-We can ship to a Freight Forwarding Service if the customer chooses.  The customer must make all prior arrangements and negotiate any and all fees with the company of his/her choice

-Customer must then notify us of how and who to address the shipment in order for them to receive your package

-Domestic US 48 State shipping fees to the freight forwarder will still apply

- Any damages incurred during shipping are the sole responsibility of the customer

-For returns, the customer is responsible for all shipping fees to Roush Yates Performance Products

 

Warranty:

-New Parts will adhere to the specific manufacturer warranty period

-Use Parts are sold “as is” with no warranty. Each part is personally inspected before being sold

 

 Returns:

-All returns require a Return Merchandise Authorization (RMA) before we will accept a return shipment

-Write RMA number on the Box

-7 Day return for refund. Afterward, up to 30 days refund as store credit. Up to 90 days will be a 15% restocking charge and store credit.  No returns after 90 days.

-Refunds will be for the purchase price and applicable tax only and will not include the shipping costs from RYPP or return shipping costs to RYPP

-New items must be unused and in its original, unopened package

-Used items are sold as “as is.”  A store credit for item value will be issued for items accepted for return. Please speak with one of our sales/service agents if you experience a problem

-Send part in its original packaging and include your invoice or personal information for reference

-Returns must be shipped prepaid. Insurance for the full value is highly recommended

-To minimize your shipping cost use UPS, FedEx or US Mail ground shipping.

-Items cannot be returned if they have been installed

-No returns on custom ordered parts or electrical items

-No returns on certain special order items at the discretion of RYPP

- To arrange a return please call or email our eBay Store representative 1-866-559-2079

 

-Returns Address:

 

Returns Dept

RMA#___________

Roush Yates Performance Products

122 Knob Hill Rd

Mooresville, NC 28117

 

Liability:

-Errors with photography, typographical content, or pricing are subject to correction and/or change without notice

-In the event that a Roush Yates Performance Products item is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any such order(s) whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is then cancelled we will issue a full refund to your credit card account

-All other matters not addressed here will be reviewed and considered on a case-by-case basis.