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About us
A reputable family business - providing quality area rugs and carpeting for home décor, along with top-rated cleaning and restoration services for over 40 years. [Area Rugs & Rug Services: 2200 Green Bay Rd. in Evanston, IL 60201 - Staircase Runners & Carpeting: 1209 Wilmette Ave. in Wilmette, IL 60091 - Phone: (847) 328-0000 - Email: info@rouzatirugs.com - Social: @rouzatirugs]
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Returns
Seller feedback (984)
m***1 (29)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived exactly as described. Excellent packaging showed care. Seller was friendly, professional and easy to work with.
e***6 (38)- Feedback left by buyer.
Past 6 months
Verified purchase
I have bought several rugs over the years. The rugs are beautiful, communication is accurate and always as meticulously described. Fast transaction and perfect delivery!
n***d (1106)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful, excellent communication, fast shipping. Very professional
n***2 (4)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast shipping, item as described, good pricing. Rug was dustier than expected, required a solid clean upon receipt but no major staining
i***l (189)- Feedback left by buyer.
Past year
Verified purchase
Seller very responsive to inquires and questions. Great shipping speed. Beautiful, unique rug - Thank you!
i***2 (42)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful carpet. there was a little bit of wear along one end's edge that was not apparent in the photos. I would have appreciated it being pointed out. It is relatively minor and would not have affected my decision to buy. Wear in these areas is fairly common as it is vulnerable and can certainly be repaired. The rest of the carpet is in great shape, all the knots are intact with no apparent wear. The carpet was worth the price and I am happy to have purchased it.