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Shipping
Policies:
A
combined shipping discount is available for items shipped at the same
time and paid with single payment. We are unable to add item(s) once an
order is processed.
Each
additional lot to the United State is $3.00 .
Each
additional lot to Canada is $4.00 . We ship via USPS Airmail for Canadian
customers.
Each
additional lot outside the United States and Canada is $5.00
.
We ship via USPS Airmail for international customers No delivery confirmation.
International
buyers may be subject to import duties and taxes. Insurance is not available
for International orders. We are not responsible for lost or damaged shipments.
Items
are shipped within 1~2 business days from the receipt of full payment
with e-mail confirmation. Average delivery transit time for U.S. customers
is 2~5 business days and 4~10 business days for international customers
Optional
shipping insurance is available for only $1.30 per $50.00 value
Refund,
Returns and Cancellation Policies: |
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We
will refund your purchase if your product is damaged. Returns for other
reasons will enjoy a credit at our store for an exchange.
Returns
must be received within 10 business days.
When can I expect to receive my order?
We
ship bra lot and sets Priority mail and the rest via first class Mail.
There is no delivery confirmation for international shipping. You may
contact our office via email for the estimated arrival dated depending
on your shipping preference.
Can
I return my purchase?
If
unsatisfied with our product, you may return your unused product within
10 business days for store credit (No refund available as part of eBay
policies and fees). We will exchange sizes but we will charge you $5 for
additional shipping and $10 for designer sets.
We
inspect and document every item that goes out of our store. However, if
an item arrives damaged, we will refund your money or replace the item
if notified within 48 hours of receipt of the item (via email) and once
we receive the return.
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How
will I know my order status?
We
email you confirmation of your order and its shipping date. You may contact
us with questions anytime. Please use the eBay system for contactiong
us
How
can I pay?
You
may pay with credit card (paypal preferred) or send money order (No personal
checks please). Your order will not be processed until payment is received.
Thanks for shopping
The
Secret Lingerie Team |
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