We have a return policy, so there should be no reason for negative feedback. Email me if you are ordering multiple art prints and are interested in combining shipping cost. All items are sold AS IS. Condition stated in listing. If you don't think my description of the item is accurate then don't order or buy the item. Not responsible for damage during shipping. EMAIL ME ABOUT REFUNDS, they will be considered on an individual basis. There is NO REFUND on shipping cost. WE ACCEPT PAYPAL.